Cette offre est lié au département Engineering
We are on a mission to liberate businesses and people to do their best work.
We are an ambitious, international team with more than 30 nationalities represented today(e)We believe that people do their best work when they’re given the freedom to thrive and grow(e)Thinking big, bringing a positive attitude, and taking full ownership are three characteristics that thread our team together.
Founded in 2016 Spendesk today serves thousands of businesses in Europe and the US, and we recently raised a further €100m investment bringing our series C funding to over €200m and in the process becoming one of Europe’s latest Tech Unicorns(e)Our team of 350+ Spendeskers is spread across four offices in Paris, Berlin, London and San Francisco, alongside many teammates working remotely from various cities in Europe.
And we're growing fast(e)Come join us!
The enablement team within Spendesk is in charge of empowering Spendeskers by helping all the teams on their day to day tasks(e)As a technical support engineer, you will be part of the enablement team focusing mainly on support tasks and in maintaining the bug tracking board and processes(e)You will also be the main contact point for the business team for all technical questions(e)Thus, knowledge of the product is adamant to the success of this mission(e)You will also help automate tasks/actions that are frequently requested by the business teams(e)The mission will also include development and maintenance of internal tools and other internal development projects.
The team is now looking for new junior team members to expand the team(e)The successful candidates will be given the opportunity to experience what it is like to be part of a successful engineering team, with great opportunities for progression - in either the enablement team or the wider engineering teams too.
Key Responsibilities:
- Bug process and bug tracking board management
- Chasing developers for updates and communicating with the teams
- Automation of time-consuming tasks for the bizz/ops teams
- Answer directly to customers for bugs and tech related issues to help the CS team
- Fixing some bugs (the easiest ones)
- Developing and maintaining internal tools
Who we are looking for:
- Enjoys troubleshooting and problem solving
- Can understand basic code in languages such as JavaScript, HTML, CSS (the ability to code is not required, but would be advantageous to your application)
- Have a technical mindset, ideally with a Computer Science degree, or equivalent degree and/or experience
- Experience using Jira and Trello would be beneficial, but not essential
- Proficiency in verbal and written French and English
The enablement team within Spendesk is in charge of empowering Spendeskers by helping all the teams on their day to day tasks(e)As a technical support engineer, you will be part of the enablement team focusing mainly on support tasks and in maintaining the bug tracking board and processes(e)
You will also be the main contact point for the business team for all technical questions(e)Thus, knowledge of the product is adamant to the success of this mission(e)You will also help automate tasks/actions that are frequently requested by the business teams(e)
The mission will also include development and maintenance of internal tools and other internal development projects(e)The team is now looking for new junior team members to expand the team(e)The successful candidates will be given the opportunity to experience what it is like to be part of a successful engineering team, with great opportunities for progression - in either the enablement team or the wider engineering teams too.
As we are an international team, please submit your application and CV in English(e)
Benefits:
- Exciting time to join Spendesk in terms of growth and opportunities
- Competitive compensation package with equity (everyone is an owner of the company!)
- Flexible and remote-friendly work environment
- The best equipment for your needs (Macbook Pro, secondary screen, ...)
- Internal social events (hackathon, company-wide parties, offsite, ...)
- Brand-new offices in the heart of Paris, Berlin & London
- A purple Spendesk card (for your work purchases)!
- And more!
What you can expect from the process:
1(e)A video call with one of our Talent Acquisition Partners to fully understand your career aspirations and answer any questions you have
2(e)A series of videos calls with members of the team to align on what they will expect from you, and assess your technical skills and job fit
3(e)A final video call with the Hiring Manager, Head-Of, or C-Level (CEO included) to review any remaining questions