Cette offre est lié au département Engineering
This role will be responsible for the management of the Research & Insights organisation along with the creation, distribution and maintenance of market and user knowledge across Spendesk.
You will be responsible for the research plan and its execution, feeding strategic decisions likely to bring business impact across the entire company(e)You are customer centric and a system thinking in their approach, consistently increasing the level of user, product and market acumen within product and cross-functionally.
You will be scaling and nurturing to further grow the existing team, and up level their processes and tooling to reach operational excellence as the company rapidly scales-up.
Work closely with other product leaders to leverage this knowledge to better inform product and growth strategies and their execution(e)You will also sponsor a close collaboration with all of product management, design, product marketing, and revenue applicable partners to distribute 360, readily available, reliable and unbiased user and market insights into their decision making processes.
What you will do:
Research Sense and Strategy
- Works with the CPO as well as Directors of Product Management, Product Marketing and Strategy to understand how to best inform both product and growth strategies.
- Defines and owns the entire research roadmap ; setting and delivering against OKRs and KPIs in support of company goals.
- Effective at balancing longer-range opportunities and risks with near-term execution focus.
- Deeply understands the customer and market landscape, synthesizing inputs across research, customers, marketing, and sales to identify product opportunities and unlock future growth.
- Effectively influences executive team members towards better business outcomes with critical data, customer feedback, and prior experience and relevant expertise.
Research Execution
- Institutes research processes, tooling, and resource plans to maximise impact and optimise timeliness in the execution of the research roadmap.
- Collaborates effectively with product management, design, product marketing, and revenue partners to understand existing decision making processes and routines into which to embed user and market insights.
- Will effectively manage stakeholder communication across the entire company and within the executive team.
Leadership & Communication
- Recognised by cross-functional teams as an inspiring leader within the company.
- Communicates compellingly to an internal audience of any size, increasing alignment and momentum for the company.
- Sets the standard for quality and frequency of written and verbal communication.
- Supports team members as needed, providing valuable "translation layer" to cross-functional and executive stakeholders.
- Regularly represents team and related product areas in customer-facing events and potentially through PR.
People Management
- Manages a team of Managers and Leads across various Research disciplines.
- Raises the level of market and user knowledge for the entire Product, Design and Engineering organisation.
- Consistently demonstrates conscious management of team members: developing Researchers and supporting them on their career paths.
Your Key Competencies
- 10+ years of experience in Research/Data working collaboratively with product management, design, product marketing and data engineering teams.
- 3+ years of experience hiring, managing, and developing both individual contributors and senior leaders.
- 3+ years of people management experience.
- Proven ability to navigate complex, technical, cross-functional projects from inception to completion.
- Ability to articulate defined strategy and mold consensus across many different stakeholders.
- Excellent communication and writing skills.
- Ability to handle multiple, competing priorities and projects, with a strong attention to detail.
- Problem-solving mindset and ability to dig in to complex topics.
- Critical thinking/analytical leadership experience.
- Experience presenting to senior executive audiences.
- Demonstrated thought leadership on previous areas of expertise.
- Experience in building knowledge around SaaS or mobile products.
- BA/BS in Computer Science, Information Science, Human Computer interaction or related field.
As we are an international team, please submit your application and CV in English(e)
Benefits:
- Exciting time to join Spendesk in terms of growth and opportunities
- Competitive compensation package with equity (everyone is an owner of the company!)
- Flexible and remote-friendly work environment
- The best equipment for your needs (Macbook Pro, secondary screen, ...)
- Internal social events (hackathon, company-wide parties, offsite, ...)
- Brand-new offices in the heart of Paris, Berlin & London
- A purple Spendesk card (for your work purchases)!
- And more!
About Us:
Founded in 2016 Spendesk today serves thousands of businesses in Europe and the US, and we recently raised a further €100m investment bringing our series C funding to over €200m and in the process becoming one of Europe’s latest Tech Unicorns(e)Our team of 350+ Spendeskers is spread across four offices in Paris, Berlin, London and San Francisco, alongside many teammates working remotely from various cities in Europe.
We are an ambitious, international team with more than 30 nationalities represented today(e)We believe that people do their best work when they’re given the freedom to thrive and grow(e)Thinking big, bringing a positive attitude, and taking full ownership are three characteristics that thread our team together(e)We come to work in the morning, create growth, convert new clients, go back home, sleep, and do it all over again the next day(e)This is the most diverse, ever-changing, surprising and daily-life you can get(e)We're growing fast in France, the United Kingdom and Germany on a mission to liberate businesses and people to do their best work(e)And we're growing fast - come join us!
What you can expect from the process:
1(e)A video call with one of our Talent Acquisition Partners to fully understand your career aspirations and answer any questions you have
2(e)A series of videos calls with members of the team to align on what they will expect from you, and assess your technical skills and job fit
3(e)A final video call with the Hiring Manager, Head-Of or CEO depending on the seniority level to review any remaining questions