Spendesk recrute un(e)

Technical Support Intern

Stage • Paris, France

Cette offre est lié au département Engineering


As part of the Product Engineering Development Department, you will be joining the Technical Support team focusing mainly on support tasks and in maintaining the bug tracking board and processes(e)Today, the team is responsible for helping & supporting customers and Spendeskers anytime they encounter a technical issue with our product(e)The mission will also include the development and maintenance of internal documentation and tools.
The team is now looking for an intern team member(e)The successful candidates will be given the opportunity to experience what it is like to be part of a successful engineering team, with great opportunities for progression.

What you will do:

  • Bug process and bug tracking board management
  • Chasing developers for updates and communicating with the teams
  • Automation of time-consuming tasks for the bizz/ops teams
  • Build and maintain internal documentation (processes, technical knowledge, etc.)

Your competency profile:

  • Master’s degree in a top tier business school / engineering school
  • Enjoys troubleshooting and problem solving
  • Can understand basic code in languages such as JavaScript, HTML, CSS, SQL (the ability to code is not required, but would be advantageous to your application)
  • Have a technical mindset (Computer Science degree, or equivalent degree and/or experience)
  • Curious and quick learner, you have the ability to absorb lots of new information
  • Demonstrate a positive mindset and proactive personnality
  • Team player, ability to work cross-functionally and collaboratively with multiple stakeholders
  • Proficiency in verbal and written French and English
  • Experience using Jira would be beneficial, but not essential
As we are an international team, please submit your application and CV in English(e)

Benefits:

- Exciting time to join Spendesk in terms of growth and opportunities
- Competitive compensation package with equity (everyone is an owner of the company!)
- Flexible and remote-friendly work environment
- The best equipment for your needs (Macbook Pro, secondary screen, ...)
- Internal social events (hackathon, company-wide parties, offsite, ...)
- Brand-new offices in the heart of Paris, Berlin & London
- A purple Spendesk card (for your work purchases)!
- And more!

About Us:

Founded in 2016 Spendesk today serves thousands of businesses in Europe and the US, and we recently raised a further €100m investment bringing our series C funding to over €200m and in the process becoming one of Europe’s latest Tech Unicorns(e)Our team of 350+ Spendeskers is spread across four offices in Paris, Berlin, London and San Francisco, alongside many teammates working remotely from various cities in Europe.

We are an ambitious, international team with more than 30 nationalities represented today(e)We believe that people do their best work when they’re given the freedom to thrive and grow(e)Thinking big, bringing a positive attitude, and taking full ownership are three characteristics that thread our team together(e)We come to work in the morning, create growth, convert new clients, go back home, sleep, and do it all over again the next day(e)This is the most diverse, ever-changing, surprising and daily-life you can get(e)We're growing fast in France, the United Kingdom and Germany on a mission to liberate businesses and people to do their best work(e)And we're growing fast - come join us!

Spendesk is an Equal Opportunity Employer - we embrace diversity and we don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, disabilities, race, religion, age, national origin, citizenship.


What you can expect from the hiring process:

1(e)A video call with one of our Talent Acquisition Partners to fully understand your career aspirations and answer any questions you have
2(e)A series of video calls with members of the team to align on what they will expect from you, and assess your technical skills and job fit
3(e)A final video call with the Hiring Manager, Head-Of or CEO depending on the seniority level to review any remaining questions

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