Cette offre est lié au département Banking operations
Mots clés:
Junior
We are on a mission to liberate businesses and people to do their best work.
We are an ambitious, international team with more than 30 nationalities represented today(e)We believe that people do their best work when they’re given the freedom to thrive and grow(e)Thinking big, bringing a positive attitude, and taking full ownership are three characteristics that thread our team together.
Founded in 2016 Spendesk today serves thousands of businesses in Europe and the US, and we recently raised a further €100m investment bringing our series C funding to over €200m and in the process becoming one of Europe’s latest Tech Unicorns(e)Our team of 350+ Spendeskers is spread across four offices in Paris, Berlin, London and San Francisco, alongside many teammates working remotely from various cities in Europe.
And we're growing fast(e)Come join us!
You’ll be joining the Banking Operations team, based in Paris(e)You will be in charge of the correct processing of all SEPA payments, supporting all major payment issues, delivering insight and also unitary requests.
Key Responsibilities
- Day-to-day monitoring of SEPA Payment (Internal Banking System and our external partners), in order to ensure both secure and high quality processing of payments, to meet customer expectations.
- Manage payment back-office tasks (analyse the payments to be validated, alert processing…)
- Second level of functional support after care team: analyse and solve problems on payments for Spendesk
- Report and follow all bugs related to cards from the beginning until the fix action to the Product Manager and external partners (Natixis, Numeral…)
Must have
- Proactive and curious attitude to understanding problems
- Ability to communicate in a highly collaborative environment
- Able to analyse situations, break down problems and find solutionsCustomer-centric
- Ability to synthesise problems
- Organisation and prioritisation
- Experience in the banking industry
Nice to have
- Strong analytical experience with tools like Excel
- Knowledge on SEPA payment exchanges
As we are an international team, please submit your application and CV in English(e)
Benefits:
- Exciting time to join Spendesk in terms of growth and opportunities
- Competitive compensation package with equity (everyone is an owner of the company!)
- Flexible and remote-friendly work environment
- The best equipment for your needs (Macbook Pro, secondary screen, ...)
- Internal social events (hackathon, company-wide parties, offsite, ...)
- Brand-new offices in the heart of Paris, Berlin & London
- A purple Spendesk card (for your work purchases)!
- And more!
What you can expect from the process:
1(e)A video call with one of our Talent Acquisition Partners to fully understand your career aspirations and answer any questions you have
2(e)A series of videos calls with members of the team to align on what they will expect from you, and assess your technical skills and job fit
3(e)A final video call with the Hiring Manager, Head-Of, or C-Level (CEO included) to review any remaining questions