WeMaintain recrute un(e)
Product Manager
CDI • Paris - hq
Cette offre est lié au département Po/pm
Mots clés:
Product
🚀 Our mission: Put the best of people and technology at the heart of the built environment(e)By combining the expertise of field engineers and the agility of technology, we seek to be a leading player in facilitating the economic, digital, environmental and social transition for the better and in particular in the advent of the smart building.
WeMaintain began in 2017 with a simple observation: for years, the relationships and treatment of asset owners, building managers and engineers have been kept to a minimum standard within the building maintenance industry(e)Elevators that only work every other day or escalators that break when you have a suitcase - does that sound familiar? This market is very niche and yet it represents 100 billion euros(e)In order to meet customer needs, WeMaintain has recently moved into fire safety systems through an acquisition in the sector.
We are challenging and disrupting the industry with the conviction that combining technology and innovation for the development of digital tools, and the enhancement of technical professions will be successful:
- By giving back autonomy, time and recognition to the engineers: the true experts in the field and indispensable for successful performance.
- By building our digital solutions with our own technology, hardware and software, in order to provide real-time, reliable and comprehensive data and information to optimise building management.
Everything in the company is built around its values: **Care, Grit, Uniqueness!** We make sure that we apply them every day, whether within our teams or with our customers and partners.
🇫🇷🇬🇧🇸🇬 After building a team of diverse backgrounds and skill sets, raising €38.8 million, opening Paris, London and Singapore offices and been adopted by transport, office and residential real estate players, such as Allianz Real Estate, KeolisAmey Docklands (Operators of the DLR), WeWork, Savills and CBRE, we are accelerating our growth, and for that, we need you!
Are you a self-starter passionate about delivering exceptional customer experience? Can you zoom out to define a big-picture strategy and zoom in to execute, iterate, and get results? Do you want to work on a dynamic, high-energy team in a rapidly growing business? If your answers are yes, it’s the good moment to talk together !
We are on a mission to build the first end-to-end building operations platform and we are looking for an experienced product manager to define and build seamless and innovative experiences on our Customer Platform(e)This role is at the forefront of driving a very high level of customer satisfaction to ensure the success of our business.
You will be working in the Insights team, whose mission is to empower customers to make data-informed decisions about their assets, promote smart building and lead the economical, digital, and environmental transitions.
This multidisciplinary team (feature teams) is composed of developers, UX designers, data analysts and product managers(e)You will be evolving in an international environment, digging into the specifics of each country and working closely with all functions (Sales, Finance, Operations …).
In parallel, you will be part of the Product Chapter which gathers the PMs of all squads(e)This group provides a unique opportunity to share best practices, discuss common challenges and unveil new and innovative ways of working(e)We all learn from each other and grow our skill set to collectively become a best-in-class product team.
Your role?
- See the future: You will envision and own the Customer Platform Insights capabilities that align with our business strategy and that all our customers love to use.
- Become the authority: You’ll know our customers and their needs, acting as their advocate within your team and the company.
- Make it happen: Work in a fast-paced agile environment with engineering, data analysts, marketing and design to concept, implement and bring your work to market.
- Act as a WeMaintain ambassador: Present product capabilities, vision, value propositions, and roadmap briefings to customers, prospects, the sales teams, and at other public events.
- Learn fast: Interact closely with leadership across WeMaintain
You are the right person for us if :
- You have at least five years of experience as a Product Manager in a fast paced environment
- You enjoy the collaborative, kind environment
- You have a real passion for customer interaction and a desire to constantly raise the bar for our customers.
- You have demonstrated strong analytical and critical thinking skills with high attention to detail.
- You embrace creativity and have delivered innovative products in previous roles.
- You are energized by maintaining focus on key business goals and the ability to deliver on a plan with constrained resources.
- You are naturally enthusiastic with strong leadership skills to influence the organization.
- You know how to push back or challenge stakeholders in the organization while maintaining great relationships.
- You have strong written and verbal communication skills in English(e)You can articulate a vision and communicate ideas/positions on an ad hoc basis.
NB: Feel free to attach to your resume/LinkedIn profile any other information that you think is relevant to your application - During this process, you will stay in contact with Melina with whom you can reach for any questions you may have and during all the steps of your process
What we offer to you :
- A close-knit and willing team
- You are looking for a good atmosphere and a good understanding
- Work on concrete topics and see your impact very quickly
- A balance between professional and personal life, be the owner of your self-organisation
Hiring process :
- Call or virtual meeting with Mélina, our recruiter in charge of this position - 30 Min
- Meeting (virtual or real) with 2 people, 1 from the Insight squad and 1 from the Product team - 1h
- A technical exercise related to data engineering issues - 1 week
- Debrief of the technical test with 2 people, 1 from the Insight squad and 1 from the Product team - 1h
- Fit interview with different stakeholders - 45 Min
- Welcome to WeMaintain! 🎉
Why join us?
1️⃣Like any start-up, we offer you:
- 50% reimbursement of transportation costs
- 50% reimbursement of mutual insurance costs
- Memorable parties every 3 months
- Ambition and challenges
2️⃣Like some start-ups, we also offer you:
- A team of inspired and inspiring colleagues able to talk to you about their project for hours
- To provide you with the best possible set-up so that your remote working conditions are optimal (screens, chair, mouse, headset, keyboard and everything else you will need)
- A caring and adaptable work environment for any situation
- Regular exchanges with each member of the team, regardless of country
- To choose your own work rhythm: face-to-face, remote-partial or full remote
- 50% of your Gymlib subscription fee is covered
- Support for your mental health thanks to Moka.care (https://www.moka.care/)
- BSPCEs, for all employees
- A well-groomed arrival, with a welcome pack and a well thought-out onboarding
3️⃣ Like no other start-ups, we offer you the possibility:
- To belong to a journey where each collaborator has role to play: inclusive recruitment processes, Q&A sessions with the co-founders, a team weekly where transparency is a must
- To be in a work environment where feedback, diversity and trust are intertwined(e)For example : for feedback, 360s are organised regularly; for diversity, we make sure that the team is not an army of clones; for trust, we don’t monitor each employee’s working hours
- To feel a desire to surpass ourselves together
- To meet passionate people, who come from very different jobs and backgrounds
- To advance quickly in your career if you wish
- To join a company with a very high level of ambition
- To disrupt an unsexy yet very interesting market!
In a world with Covid, we have:
- Generalised remote policies very early on
- Provided psychological support
- Delivered work chairs and screens for those who needed them
- Changed the organisation to ease exchanges between businesses and between countries
- Strengthened HR tools to ensure better follow-up of each person (15five 🧡 Progression)