Cette offre est lié au département Ux writing
Our mission is to create the finance solution all businesses love through technology, elegant design, and an outstanding sense of customer care. At Qonto, we believe that great services come from great thinkers, that’s why we strive to provide an environment that will allow you to feel comfortable and help you excel in your work. Check this video to have a preview of our method: The Qonto Way
Alexandre and Steve launched Qonto in July 2017, and the team reached great achievements since then:
- Market leader for online SME banking in Europe
- 150,000 SME clients
- €136 million raised
- International investors with a solid fintech experience
- Qonto is part of the #Next40 index for 2021
- And 400+ happy Qontoers helping us building the finance solution of our dreams (just that!)
Our values:
- Ambition | We tackle big challenges no matter what
- Teamwork | We create magic by collaborating at the same speed
- Mastery | We pursue excellence through continuous learning and by facing challenges humbly every day
- Integrity | We are transparent and trustworthy with our clients and each other
As a UX Writer ??, you ensure that our users have the best experience possible with our product. You are enthusiastic about creating a bank that helps small and medium-sized businesses succeed.
You will join Mathieu (Head of design) as well as experienced UX Writers, product marketing managers, product designers, brand designers, which all are passionate and skilled at solving conception problems.
As a member of our design studio, you will actively participate in the conception of our features, working hand in hand with product designers.
???? As a UX Writer for Italy at Qonto, you will
• Write the most suitable in-app copy that will best guide our users.
• Write backend copy: All content triggered using our product (error message, push notification, SMS etc…)
• Contribute to the evolution of our tone of voice and help other teams to use it in the best possible way.
• Align internal stakeholders: Work closely with Product Designers, Product Managers as well as Product Marketing team to gather customer insights and create meaningful experiences for them.
• Local product thinking: Contribute to the UX specificity for the local market and address the user experience through words
• Communication: Provide the right content used for incidents and crisis communications to inform users about a problem related to the product (banner, notion page)
?About You
• Mastery: You possess a strong linguistic and UX design acumen and can guide other teams in the use of the right words
• Empathy: You have a strong ability to understand people's state of mind.
• Communication: You can turn complex concepts into clear short messages to motivate users to take action.
• Languages: Italian is your mother tongue and you are able to localize content in the local market. You are also fluent in English (French is a plus)
• Experience: You have solid experience in the B2B product environment.
• Passion: You thrive in a fast-paced environment and like sharing best practices to spread the product culture internally.
? Perks
You got it: helping you succeed is our #1 priority. We have put together several perks to make your life easier and more will be added as Qonto grows further ?
• Office & Team Life
- 3,200 sqm fully-renovated building near Opera with WeWork services
- Monthly team events, and yearly offsite (Barcelona, Sicily… what’s next?)
- Free coffee, snacks in the kitchen, and a budget allocated to managers for small team events
- The latest in Apple’s equipment
• Qonto’s benefits
- Tailor-made Remote Policy: from 2 days per week to full remote. This aspect will be discussed during the hiring process and with your potential Manager.
- A competitive salary package (healthcare, commute...)
- 5 days off in addition to the legal 25 days
- A Swile Card that you can use for lunch
- Access to thousands of gyms and activities for 10-30€ a month, through our partnership with Gymlib
- Relocation package and visa sponsorship for international talents (we have 40+ nationalities based in Paris!)
- An inclusive environment with a real focus on parity (40% of our teams are women)
- Special parenthood policy (we are part of the Parental Act program)
- Access to Moka Care, a digital platform to take care of your mental health
- Career tracks that can match all expectations (Expert or Manager tracks): we believe in our Qontoers and we want them to progress on their journey at Qonto. And in addition, internal and international mobility is also promoted
? How we have adapted our hiring process during the Coronavirus crisis:
Is Qonto still recruiting? ✅
There are so many questions you may be asking yourself. The current public health crisis may have you doubting whether you should even be applying right now.
We strive to be the finance solution all businesses love. To continue to reach this goal, we need to hire talent more than ever. That’s why we guarantee a fully remote hiring process for all candidates!
We are lucky to have digital tools to help us continue to live and work as best we can despite everything going on.
Here is what you can expect from our adapted recruitment process:
- A 60 min video call with Robin, our Talent Acquisition Manager, to better understand your career plan and answer any of your questions
- A 60 min video call with Aurélien, our Talent Acquisition Lead, to create a strong alignment on what they will expect from you and tell you more about their way of operating
- A fully remote exercise to evaluate your abilities and give you a taste of what you could work on at Qonto
- Video calls with future team members to help you envision yourself at the company
- A Final video call with the manager of your future department and/or one of our C-level/Founders
On average our process lasts 20 working days and offers usually follow within 48 hours ?
Thank you for considering to join Qonto. We cannot wait to learn more about you!