Risk & Fraud Specialist

This is Adyen

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels(e)Our team members are motivated individuals that help each other do remarkable things every day(e)We face unique technical challenges at scale and we solve those as a team(e)And together, we deliver innovative and ethical solutions that transform the way the world pays.

We took an unobvious approach to starting a payments company, building a platform from scratch(e)Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos and Spotify.

Risk & Fraud Specialist

Adyen is looking for a Risk and Fraud manager for our Paris office(e)This is a customer-facing role and the main focus will be protecting and educating our merchants, as well as internal stakeholders regarding fraud and chargebacks(e)This role will act as Adyen’s subject matter expert on chargebacks and fraud mitigation. 

What you’ll do

• Monitor fraud and chargeback levels for France portfolio and provide proactive notifications to wider Risk Team, merchants, and partners;
• Communicate guidance related to risk and chargebacks to merchants and internal teams;
• Understand card scheme rules/regulations and internal procedures that affect risk, fraud and dispute processing;
• Support merchants leveraging our RevenueProtect solution to optimize authorization rates while maintaining low fraud levels;
• Generate reports and insights regarding chargebacks and fraud;
• Analyze payment data to discover anomalies and trends for fraud and chargeback prevention;
• Work with the Amsterdam product and development teams in order to generate platform enhancements that can assist in fraud prevention and mitigation;
• Partner with commercial teams in order to demonstrate our risk solution to clients.

Who you are

• Minimum of 3 years experience working data, fintech or consulting firm;
• You understand business and have a knowledge of fraud and chargebacks;
• Ability to effectively communicate with internal and external clients;
• You have a high level of self-motivation, always looking for ways to improve and make our processes more efficient;
• Strong analytical skills are required;
• Master's Degree or relevant experience;
• Willing to travel to our offices;
• Bonus points if you have experience creating impactful dashboards using BI tools and SQL or Python.

Our Diversity, Equity and Inclusion commitments 

Our unobvious approach is a product of our diverse perspectives(e)This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum(e)Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours(e)So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications(e)Does it sound like you? If so, Adyen encourages you to reconsider and apply(e)We look forward to your application.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us(e)We aim to get back to you regarding your application within 3 business days(e)Our interview process tends to take between 3 or 4 weeks to complete(e)Don’t be afraid to let us know if you need more flexibility.