About Tencent
Tencent is an Internet-based platform company founded in Shenzhen, China, in 1998(e)We use technology to enrich the lives of Internet users and assist the digital upgrade of enterprises(e)Our mission is "Value for Users, Tech for Good"(e)We embrace a culture of teamwork & innovation and are driven by our values - Integrity, Proactivity, Collaboration and Creativity.
We are rapidly expanding our international operations and are looking for top talent to propel us forward(e)Combining the results-oriented nature of a startup with the resources of a profitable and leading Internet company, Tencent offers a unique opportunity for aspiring individuals to thrive.
About Tencent Games
Tencent Games was launched in 2003 and is now the largest gaming company in the world, achieving game related revenues of $33 billion in 2021. As a leading global organisation for game development, publishing and operations, we are dedicated to providing high-quality interactive entertainment experiences to players and currently offer more than 140 games including PUBG MOBILE, Call of Duty Mobile, Honor of Kings and League of Legends to hundreds of millions of players across more than 200 countries and regions. Tencent Games offers talented individuals the opportunity to help shape and build something unique within the gaming industry as a whole.
Job Description/Responsibilities
• Ability to earn trust, collaborate, and augment both internal and external teams as a GaaS SME.
• Key metric analysis through the lens of player psychology, community voice and understanding of the product and team.
• Pioneering approach to evolving the player experience in the live ops and services space.
• Ability to partner with disciplines in all stages of development and post launch to ensure efficient pipelines and GaaS methodology.
• Ability to clearly communicate the best working processes and practices of strong GaaS teams and their related products.
• Collaborate with teams to understand their GaaS needs and goals, and work with them to translate these needs into actions that provide value from the outset.
• Ability to help the team improve KPIs and ROI.
• Work with teams to show the power of community collaboration and harnessing players to improve game experience quality.
• Collaborate with teams to pioneer new types of GaaS experiences and business models.
• Support teams in go to market strategy and tactics building communities and harnessing before the game launches.
• Assist in both production and design supporting where necessary to achieve GaaS goals.
Job Requirements
•Proven GaaS experience and results on multiple games.
•Strong communication and collaboration skills.
•Ability to understand and dig into metrics to provide insight through the lens of player psychology/behavior to the team.
•Strong understanding of existing, new and pioneering business models.
•Strong understanding of community collaboration best working practices and technology.
•Ability to triangulate metrics, team voice and community voice to solve problems and seek new opportunities.
•Background in Design or Production (or both) with a good understanding of both disciplines.
•Ability to work with all disciplines of game development.
Location
Any of the cities: Paris, Frankfurt, Berlin, London, Liverpool, Amsterdam, Italy (home office)
Diversity, Equity & Inclusion at Tencent:
Diversity, equity and inclusion are important, interdependent components of our workplace(e)As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community(e)We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.