Cette offre est lié au département Frontend experience
Algolia is seeking a User Researcher to be the voice of our users and to continue to build Algolia’s thought leadership in search UX(e)You will do so by conducting and exploring the behaviors and motivations of our users through a variety of quantitative and qualitative research methods(e)Your research will help us create useful new products and features for developers as well as continually innovate on our existing products(e)You’ll inspire change at all stages of product development and have a direct impact on our product roadmap.
At heart, we are a developer-focused company (through our API)(e)This is a unique opportunity for someone who wants to help Algolia enable individuals and teams to build amazing products(e)In addition to being on the cutting edge of a product and industry that is growing at a rapid rate, you will be responsible for helping to build our knowledge base, and shaping short- and long-term goals for our tools based on data collected from users.
You will need to have a solid foundation with various research methods, and willingness to adapt to an ever-changing tech start-up environment(e)Be a self starter who can adapt to different team needs(e)You should value and practice transparency, have the humility to admit what you don’t know and continuously strive to improve both personally and professionally.
Responsibilities
- Define, plan, and execute impactful research on multiple aspects of Algolia’s products and experiences throughout different stages of the product life cycle
- Work across various teams to define research methodologies according to needs, goals, and success metrics
- Apply rigorous and innovative mixed-method research techniques to collect and analyze our users' behavior(e)(e.g(e)field visits, usability testing, surveys, A/B testing, interviews, observation studies, etc.)
- Create and maintain Journey Maps, Personas, and User Flows
- Inform and participate in product decisions on a strategic and tactical level
- Deepen and keep up-to-date Algolia’s knowledge base on search UX and best practices
- Act as an advocate for our users and build empathy across Algolia
Requirements
- 4 -7 years research experience in the tech industry using qualitative and quantitative research methods (e.g(e)interviews, focus groups, usability tests, surveys, etc.)
- SaaS experience, or experience growing a technical product (preferably API based software product)
- Practiced interpersonal skills; ability to easily connect with your partners in product, tech, business and design
- Able to understand the big picture of a back-end software development environment
- Desire to stand up and advocate for a user-centered approach to product development while keeping business needs in mind
- Ability to be rigorous as well as scrappy, to improvise, think creatively, and find simple solutions to solve complex problems
- Interest in working in a dynamic, international context
- Excellent written and spoken English and French
Bonus Points
- Degree in Human-Computer Interaction, Psychology, Sociology or another human science (Design experience is a plus)
- Past work experience on highly technical enterprise products aimed at technical people
- Strong desire to grow and evolve your role and responsibilities
We’re looking for someone who can live our values:
- GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
- TRUST - Willingness to trust our co-workers and to take ownership.
- CANDOR - Ability to receive and give constructive feedback.
#LI-Hybrid #LI-Remote
REMOTE STRATEGY:
Algolia’s workplace strategy, Hybrid Remote, is designed to harness the power of the opportunities that remote work offers both employees and the company, while also providing an engaging in-office experience for the times when an employee is in an office(e)Our workplace approach reflects the belief that an employee’s impact, contribution, and output are more important than their physical location.
The majority of employees will be able to choose if, and when, they come into an office on a regular basis(e)There will be times when our people are asked to come into an office for “moments that matter:” activities like critical planning meetings and team social gatherings. Beyond those events, 80% of our workforce may choose the location from where they work in the country in which they were hired.
We have physical offices in San Francisco, NYC, Atlanta, Paris, London, Austin, and Bucharest(e)https://www.algolia.com/about/
ABOUT US:
Algolia prides itself on being a pioneer and market leader offering an AI-powered, API-First Search & Discovery platform that empowers 12,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience(e)Algolia powers more than 30 billion search requests a week – four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined.
Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers’ lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions.
In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion(e)Being well capitalized enables Algolia to continue to invest in its market leading platform, to better serve its thousands of customers–including Under Armor, Petsmart, Stripe, Gymshark, and Walgreens, to name just a few.
The team is headquartered in San Francisco with offices in Paris, London, New York, Austin, Atlanta, and Bucharest(e)To learn more, visit www.algolia.com.
WHO WE'RE LOOKING FOR:
We’re looking for talented, passionate people to build the world’s best search & discovery technology(e)As an ownership-driven company, we seek team members who thrive within an environment based on autonomy and diversity(e)We're committed to building an inclusive and diverse workplace(e)We care about each other and the world around us, and embrace talented people regardless of their race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability and socioeconomic background.
READY TO APPLY?
If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!