Director, Strategic Account Management

Why project44?

Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there’s still a lot of work to be done(e)The industry is massive, as is the opportunity(e)We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world.We’re changing the way the world ships, and we’re looking for you to help us get there!   

You are self-driven and highly collaborative, adept at negotiating complex enterprise agreements, fostering and establishing relationships with senior supply chain executives, competing effectively by understanding and solving our customers visibility business problems through our differentiated API and data driven approach, and exciting both external and internal stakeholders to achieve desired goals(e)You believe in our mission to help our customers deliver the best customer experience possible while also reducing the carbon footprint through more efficient supply chains for a better planet. 

Key Accountabilities

Manage a portfolio of project44 customers to:  

• Develop and execute a large account, multi-LOB development strategy for a named set of project44’as largest customers with a goal of growing project44’s annual subscription business  
• Customer Centricity: Be the POC for the customer, set up the account plan, present insights on the partnership and build reporting cadence with customer on a regular basis 
• Ensure that all technology and business delivery expectations are met with a goal of continually improving customer satisfaction based on quantifiable business value drivers and metrics
• Serve as internal project44 advocate, working closely with Sales, Sales Leadership, Onboarding, Growth, Customer Success, Support, Product Management, Engineering team members, to ensure customer satisfaction and value attainment
• Navigate cross-functional groups and buying centers to influence strategic decision makers and achieve desired goals
• Cultivate and manage senior business relationships and establish yourself as trusted advisor
• Manage complex sales processes and follow-through on commitments, and communicate relevant information to internal and external stakeholders on a timely basis 

Qualifications and Preferred Skills  

• PROACTIVE, DISCIPLINED and PERSISTENT personal style with an innate sense of urgency  
• Executive presence with strong intellect and an educated approach to delivering a BOD-level point of view regarding real-time transportation visibility solutions and business impact  
• Proven ability to present and sell complex SaaS solutions in a Voice of the Customer context, explicitly linked to business impact and value 
• Proven ability to effectively communicate and engage across the customer’s organization, from hands-on technical and business resources to SVP/C-level executives
• Proven ability to retain and capture new expansion business via successful whitespace mapping and sales play execution
• Process-oriented approach to identifying, qualifying, negotiating, and closing enterprise-level software subscription agreements in complex, multi-constituent enterprise environments
• Transparent and accountable operating style (Salesforce proficiency required)
• Dedication to the art and science of selling with defined sales methodology experience (Force Management/MEDDIC sales qualification methodology or similar)
• Willingness and desire to travel as necessary in support of individual sales activities and team success
• 7+ years of quota-beating enterprise software/ subscription sales experience – transportation management and logistics platform knowledge are required
• Fluency in French & English languages is required
• Ability to travel up to 30%  

Diversity & Inclusion 

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains(e)As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve(e)We’re focused on creating a company where all team members can bring their authentic selves to work every day. 

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members(e)We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture. 

project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive(e)If you share our values and our passion for helping the way the world moves, we’d love to review your application! 

For any needed accommodations during the hiring process, please email recruiting@project44.com(e)Even if you don’t meet 100% of the above job description you should still seriously consider applying(e)Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements. 

More about project44  

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business(e)As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion(e)In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes(e)Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.

A candidate will be asked to conduct a pre-employment criminal back ground screening test as a standard routine to minimize moral & integrity risks among our staff and to ensure Project44 is compliant with its internal pre-employment screening policy and SOC 2, Sarbanes Oxley Act and ISO 27001 compliance(e)We will only ask you to conduct a criminal background check when we believe it is proportionate to the role that you will fulfil within your team and/or department   A criminal back ground check will be facilitated by our third-party vendor Accurate who will assist you to get the appropriate documents from authorities in the country where you will be employed.  Depending on the country where you will be employed your local authority will provide a Certificate of Conduct or similar document upon your request(e) If there are any costs related to screening, these will be borne by Project44(e)When our vendor Accurate will reach out to, you will be asked for your consent(e)We would like to emphasize that at all time you can decide to withdraw from the application process and/or to withdraw the consent to perform a screening test.

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