Cette offre est lié au département Sales
Front is a hub for customer communication that allows companies to offer tailor-made service at scale. Front looks and feels like your email inbox with a few very important differences: teammates collaborate in the same place where external messages are sent and received, and behind the scenes, robust workflows and integrations power the efficiency and insights typically found in a CRM. More than 6,500 businesses use Front to work together to send out the best replies faster, keep messages organized across channels, and always maintain a personal touch. The result is premier, personalized service that scales with your business — and a team that works together as one.
With $138M in funding, Front is backed by Sequoia Capital, and other leading venture capital firms, as well as independent investors including top executives of Atlassian, Okta, Qualtrics, and Zoom. Front was recently named to Wealthfront’s Career-Launching Companies in 2021 and Forbes Cloud 100 2020, the definitive list of the top software companies in the world. We have also been recognized on LinkedIn’s 2020 Top Startups, The New York Times’ The Next Wave of ‘Unicorn’ Start-Ups, Fortune’s Best Small Workplaces, and Glassdoor’s Best Places to Work.
As a Mid-Market Account Executive, you’ll help introduce Front to our mid-sized prospects, within the EMEA market. This is a strategic role where you will be helping to move the needle for Front to gain a bigger share of the EMEA mid-market segment. You will act as the primary point of contact for new signups and qualified opportunities, and will be directly responsible for educating, owning the sales cycle, providing awe-inspiring product demonstrations, and onboarding companies as they make the transition from prospect to customer. You’ll also work closely with multiple teams across Front, to ensure customer success at every stage during the sales process.
What will you be doing?
- Prospecting — calling and emailing key contacts across an organization, including C-Suite
- Understanding customer needs fully and articulating the relevant benefits of Front
- Matching use cases effectively to the Front platform
- Documenting key details properly including main use case, deal timeframe, and drive next steps
- Building informal rapport with contacts to encourage long term relationships
- Providing thorough product demonstrations, both virtually & on-site
- Prioritizing opportunities and ownership of pricing negotiations through close
- Using Salesforce for lead management and pipeline forecasting
- Providing a delightful customer experience, regardless of deal outcome
What skills and experience do you need?
- 3+ years in a Sales-related role (closing role), SaaS strongly preferred
- Strong experience in outbound
- Consistent overachievement against sales targets in past experiences
- Proven track record of demonstrated long-term customer retention
- Strong written and verbal communication skills in English and at least a 2nd European language
- Empathy and a unique ability to understand customer needs
- Highly organized with exceptional follow up skills
- CRM experience, preferably with Salesforce (a plus)
- A great attitude and ability to collaborate in a small team
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.