Cette offre est lié au département International product
PlayPlay is a B2B SaaS scale-up who is leading the video creation revolution in Europe.
Our mission: to reinvent the way businesses do visual storytelling(e)How? By empowering in-house communication, marketing and HR teams create the most impactful type of content: video(e)
Founded in 2017 in Paris, we are one of the most promising, up-and-coming European companies(e)In the span of one year, we grew exponentially from 50 to 150 employees and from 200 to 1,500 customers—including brands like Schneider Electric, Chanel, and the OECD.
With an innovative product that evolves quickly based on our customer and market needs, we have an effective go-to-market strategy and a very high level of customer satisfaction(e)And that's just the beginning!
The video industry has enormous potential and we’re opening international offices to serve the new markets that we’re entering(e)We’re putting together the best tech & product teams in order to continuously build an amazing video storytelling platform.
We’re backed by top investors from Balderton (Revolut, Aircall) and Point9 (Loom, Zendesk) who are helping us set foot to become the global leader of video creation(e)And to get there, we’re after the best talent on the market!
As a User Researcher, you’ll join our product team (6 PMs, 4 product designers, 1 product ops) to define, craft, and ship a world-class product(e)You’ll report directly to Pauline Marol, VP of product(e)As our first user researcher at PlayPlay, you’ll be in charge of conducting user research through different research strategies and methodologies(e)You’ll be playing a key role, coaching Product Managers and Product Designers in their own research projects as well as driving your own research projects for more long term and strategic topics(e)
MISSIONS ?
Influence product strategy and roadmap
- Collaborate with designers, product managers, and other stakeholders to understand research needs for long term objectives
- Work together with product managers and product designers to embed actionable user insight into the product discovery, design and build processes
- Plan and implement user research strategies and methodologies.
Conduct research
- Translate complex design problems into testing hypotheses and working iteratively with product designers
- Explore different ways to solve problems, identifying pros & cons, questions, implications.
- Identify the best method based on research goals, resources and timelines
- Defining research questions and selecting appropriate methods of data collection
- Use a diverse set of UX research tools.
Evangelize user research internally and externally
- Transform your findings into easily understandable insights and compelling narratives
- Present your findings to designers, developers, and other stakeholders
- Participate actively in our product team to improve our processes, workflows and tools
- Be the voice of PlayPlay in the user research community, actively participate in slack groups, meetups etc(e)
REQUIREMENTS ?
- You have at least 3 years of experience as UX Research Specialist or similar role
- You’re experienced with qualitative and user-centered design methodologies
- You have a natural ability to get things done(e)You qualify as an “achiever”
- You have excellent communication skills (in French and in English) to engage with all customers and stakeholders
ABOUT YOU ❤️
- Good at analysing large amounts of quantitative as well as qualitative data in order to generate actionable insights that you communicate in a visual and compelling way
- Full of empathy for users
- Eager to be part of a fun, fast-paced environment
- A self-starter who’s solution-oriented, strategic, passionate and thoughtful about their work
- Organized and ambitious mindset to follow the development of the team
- Product thinker, strong user advocate
WHAT WE OFFER ?
- An opportunity to join a fast-growing start-up!
- A unique product-oriented working environment: at PlayPlay we want to have the best product in the world and we believe that our best sales team should be our product itself (product bible with our mission, strategy, values and operating system is available upon request when you come for an interview)
- A unique customer-centric working environment : at PlayPlay we have created a unique culture around our users (we’ve talked about our customer centricity culture at a conference, slide deck is available upon request when you come for an interview)
- The ability to work on a truly innovative product
- The ability to work and grow among an incredible team
- A prime location in the Sentier (Paris city center)
If you want to learn more about us❤️
Meet the product team and read about the way we work here