⚠️Important note before applying 🙏:
We're a young company iterating over our remote culture so for now, we're only working with people in locations where the time zone is:
2 hours > Paris time zone < +2 hours
About Us
Heetch is the only ride-hailing app aiming to make mobility more inclusive(e)We are committed to a fairer mobility with the lowest commission on the market, and we pay our taxes in France
We offer a professional, high-quality service everywhere we operate and embody a joyful, optimistic and culturally relevant vision(e)We truly believe that no-one should be left behind and maintain a balance between inclusive prices for passengers and sufficient revenues for drivers
As of 2022, we operate in France, Belgium, Angola, Algeria, Morocco, Tunisia, Senegal, Ivory Coast, Democratic Republic of Congo and many more to come!
Come join our ambitious team, committed to changing the market for good
SRE Team @Heetch
Our infrastructure receives millions of events per day and processes millions of API requests(e)We also serve tens of thousands rides daily.
By joining the team, you'll be helping build its technical vision and creating the best platform to run our services at scale(e)You'll be joining a team collaborating with all the rest of the development organisation
We work day-to-day on automation in order to ensure reliability, scalability and velocity at Heetch
Our infrastructure is growing on a daily basis, with more than 160 micro services owned by 16 different teams and counting(e)One of our challenges is to provide help (design consulting, capacity planning, incident management, service development, monitoring, etc.) to other teams in order to spread common and best practices(e)We also develop, put in production and maintain services in order to ensure a maximum of independence and ownership to other teams
Some technologies we use:
Terraform, Ansible
Go Microservices Architecture
Kubernetes, EKS
AWS (EC2, Postgres RDS, ElastiCache Redis …)
Event Based architecture: Kafka, RabbitMQ
Monitoring: Datadog, Sentry, PagerDuty
Geographic information systems: OSRM, Tile38
Data processing: Airflow, kafka-connect
Does it sound like you?
- You love supporting other teams by being involved in all the lifecycle of the service (design, deployment, operations and evolution)
- You think that automation is a big part in the scaling of a platform
- You know when you need to be pushy about changes
- You like understanding incidents by going through a blameless postmortem process
- You have a strong expertise in AWS, Hashicorp tools (especially Terraform) and Go (or are willing to learn it)
- You have an experience with a container orchestrator (Kubernetes, Mesos, etc...)
- You think that giving ownership to your mate is the best way to increase velocity inside a company
- Have solid knowledge of SQL, including the internals of Postgres: investigate slow queries, suggest index creation, optimise queries with backend devs
- You have a can do attitude, you won’t find reasons why something can’t be done, but find ways it can be done instead
- Experience developing in one or more general purpose programming or scripting languages, including but not limited to GoLang, Python, and JavaScript
What will you do?
- Create and maintain services to ensure velocity and ownership of your team mates
- Provide high standards and share knowledge with the rest of the organisation
- Automate the hard work
- Help other teams achieving their goals (eg(e)Be able to handle X calls per seconds)
- Design and troubleshoot distributed systems
- Design SLI, SLO with other teams and monitor the platform
- Participate in an on-call rotation and contribute to necessary escalations
- Work on database reliability and performance aspects from within the SRE team and work on solutions with the product engineering team
- Analyse solutions and implement best practices for our main PostgreSQL database cluster and its components
- Be part of the on call duties rotation (compensated)
Why work with us
- Yearly company retreat
- Yearly team retreat
- Strong company values embodied by everyone at Heetch (Be Kind, Play For The Team, Think Different, Make It Happen)
- A full remote culture that dates back from our company early days (not just since COVID, and it’s not going to change in the future)
Studies have shown that women are less likely to apply to roles in Tech, which is why we strongly encourage you to apply even if you don't feel you match 100% of the job specifications!
Next Steps?
We know your time is valuable(e)We try our best not to waste it(e)The whole interview process should not take more than 3 weeks
Steps are as follows
1(e)Tech recruiter interview
2(e)Technical test + Team review
3(e)Stakeholders interviews - Meet the Team
🌈Heetch embraces diversity and equal opportunity for everyone 🌍 We provide a safe and inclusive work environment(e)We are committed to building a team that represents a variety of backgrounds, perspectives, and skills(e)Because the more diverse we are, the better our work will be!
Heetch SAS is collecting your personal data (identity, contact details, academic background, professional experience and optionally a covering letter) for the processing of your application to our job offer, based on your consent.
Your personal data will only be accessible to our hiring team, our co-founders, and the manager of the position you are applying to(e)In addition, data are stored by our processor in order to use its applications tracking system(e)Your data may be stored outside of the EU/EEA but are protected by appropriated safeguards.
Your data are stored for a maximum duration of two years(e)If we do not reply to your application, you allow us to store your data during this term in order to potentially contact you for another position within our company or affiliates and subsidiaries.
You have a right to access to your data, to rectify them, under some conditions to erase them, and to limit the processing(e)Also, you have a right of portability on your data(e)In addition, you may revoke your consent and we shall stop processing your data(e)Eventually, you have a right to define directives about the fate of your data if your death should occur(e)
For more information about your rights, please see our privacy policy.