Senior Cloud Solution Architect(Tencent Cloud)

Senior Cloud Solutions Manager (Based in France/Nordic)

Tencent Europe is seeking an experienced technical Senior Solutions Manager (or Pre/Post-Sales Manager)(e)Working closely with Sales, you will apply your existing cloud solution architect experience, to work with customers and partners, to meet specific project goals(e)As a member of the Solutions Architect Team, you will develop a deep understanding of Tencent Cloud services, maintain strong relationships with internal product, engineering, and support teams, and contribute to product innovation.  You will also proactively work with teams in both China and the Europe to resolve all escalated cases, and ensure services are successfully delivered at all times.

The successful candidate will demonstrate that he or she thrives in a self-starter environment, and will have a proven track record in engaging clients, to successfully deliver public facing production Cloud based solutions.

Duties and Responsibilities: 

• Become a Subject Matter Expert (SME) in the Tencent Cloud Services Platform
• Remove Sales obstacles by providing internal consulting, training, and knowledge support
• Partner with Sales to build long-term account relationships, that deliver ongoing business value
• Develop Tencent Cloud based demonstrations, and solutions that successfully meet customer requirements
• Collaborate with internal Product and Engineering teams to diagnose and resolve problem cases
• Contribute to solution design, technical documentation, and compete awareness within the Solutions Team

Requirements

• Bachelor degree (or higher), with exposure to computer science, math, engineering, or equivalent practical experience
• Certification in one or more of Amazon Web Services (AWS), Google Cloud Platform (GCP), or another cloud providers
• 3+ years’ experience as a Cloud or Solutions Architect, combing multiple IaaS and PaaS products
• Strong communication skills (verbal and written) in Chinese is a must
• 5+ years’ experience in a Solutions Engineering or Pre/Post-Sales role, or demonstrated success in a related field
• Experience with physical and virtualized infrastructure, operating systems, and software configuration
• Experience with CDN/web caching, large file download, HTTP headers, and HTTP debugging tools
• Exposure to DNS, load balancing, HTTP web applications, mobile apps, and live streaming (audio/video)
• Experience in A/B testing, HTTP application and network performance analysis, and technical report writing
• Awareness of cloud compute cost models, network topology, platform services, and common storage option
• Awareness of Amazon Web Services (AWS), Google Cloud Platform (GCP), and other cloud providers
• Overall technical savvy with demonstrated ability in work in a small team setting, owning complex technical projects with international scope
• Experience managing and collaborating on long-term implementation projects, with documented results
• Lateral and logical troubleshooting, follow-through and problem-solving skills, resourcefulness, attention to detail, and communication skills