Blablacar recrute un(e)

Product Manager - Booking Experience

CDI • Paris, France

Cette offre est lié au département Program management

Mots clés:
Product

About BlaBlaCar
BlaBlaCar is the world’s leading carpooling platform, created with one dream in mind: leveraging technology to fill the millions of empty seats on the road(e)We offer long- and short-distance carpooling as well as a bus marketplace, with the mission to become the go-to marketplace for shared road mobility.

Today, our community counts over 100 million travelers in 22 countries, creating a smarter, friendlier and carbon-saving transport network(e)Every year, our community saves 1.6 million tons of CO2e by sharing the road, equivalent to the CO2 emissions generated by Paris traffic in a year(e)But it doesn’t stop here – our team of 250+ engineers is developing innovative algorithms to further unlock the potential of shared travel and multiply its impact.

We’re looking for people to join our journey – people who care, who are driven by impact and innovation, and who want to thrive in a fast-paced entrepreneurial environment(e)We offer a flexible workplace where we count on each other to take initiative(e)So join the ride – we can’t wait to see where it takes you.

About the Passenger Experience team
The Passenger Experience Product team’s mission is to make BlaBlaCar the go-to marketplace to book a long distance shared ride(e)We’re building the whole experience for our passengers from the moment they look for a trip to the end of it(e)We’re looking at topics such as Acquisition, SEO, Search, Checkout, Booking & Travel.(e)We aim at making all of those the most efficient and simple experiences possible.

About the Booking squad
The Book squad is part of the Passenger Experience Product Team(e)Today, the team responsible for helping users to successfully book their carpool or bus trip once they have found one that suits their needs(e)Tomorrow, the team will drive our efforts to create a relevant and delightful post-booking experience for passengers.

You will build the future of our Booking experience, the associated strategy, the roadmap, and ship features that will make that experience a smooth and efficient one.
To achieve your mission, you will be embedded in a squad, working with an Engineering Manager, Senior Engineers, a Product Designer, a Product Marketing Manager and a Product Data Analyst.
Here are a few examples of challenges you will take up:Migrate all bookings happening on BlaBlaCar’s secondary platforms onto the main BlaBlaCar appImprove the Booking conversion rate of users booking a carpool, a bus or a trainCreate a differentiating  booking and post-booking experience for buses.

Your Responsibilities

  • Gathering insights about our users and translating them into actionable opportunities that would improve our Booking XP
  • Collaborating with business owners to define the strategy and associated ambition for our Booking XP
  • Building the associate roadmap to deliver it
  • Partnering with Engineering, Product Data, Product Marketing and Product Design team withins a squad to execute the roadmap
  • Communicating on the team plan and achievements within BlaBlaCar

Your Qualifications

  • You have 4+ years of experience in product-driven organizations, delivering highly successful user-facing products
  •  You love solving complex problems with simple and elegant solutions
  • You are a natural at getting things done: you know how to cut through the ambiguity and how to maintain laser focus on narrowing the scope, rather than expanding it
  • You have a strong written and verbal communication skills, and you have a track record of delivering presentations to different audiences (from teammates to leadership team)
  • You have the ability to play with data and A/B testing
  • You are humble and have excellent listening skills
  • You are fluent in English

  • If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application!

What we have to offer

  • ? An international environment: 45 nationalities across 6 countries: Brazil, France, Poland, Russia, Spain, and Ukraine
  • .⚖️ A flexible workplace: with our hybrid remote setup and family-friendly policies, we are masters of our own schedules and work-life balance, no questions asked.
  • ? A culture of sharing: 360 onboarding weeks, weekly team-all BlaBlaTalks to learn about what other teams are up to, Q&A sessions with our leadership, shared company KPIs, ‘Fail, Learn, Succeed’ moments where we destigmatize and share moments of failure with others.
  • ? Innovation: Coding Nights to pitch ideas outside our roadmap and make dev’ dreams come true, weekly Product & Tech Demos and blogs to share engineering stories, access to top conferences across Europe.
  • ? Impact: building a product that has a real impact on society and the environment, and sharing an office culture that prioritizes low-waste and eco-friendly practices.
  • ? People-first: wind down from work at our weekly breakfasts and afterworks, or show off your talent at our annual BlaBlaShow.
  • ? Shared company principles that guide us in our everyday decision-making and bring us closer to our goal(e)Find out more about our BlaBlaPrinciples.

Your Future Benefits

  • ? Tailor-made remote policy: from 2 days per week to full remote* (to be discussed with the Talent Acquisition Manager during the first call).
  • ? A fair and competitive salary package
  • ?Employee Stock Ownership plan 
  • ?Holidays: 10 days off in addition to the legal 25 days
  • ? Relocation package and visa sponsorship to welcome you wherever you are currently based
  • ? Parental policy
  • ? Trainings and career development programs
  • ?Free carpooling & ? bus-rides wherever whenever

Interested in joining the ride? Here’s what your hiring journey will look like.

  • a 45-min video-call with one of our Talent Acquisition Managers to get to know you, understand your career expectations and answer your questions
  • a 60-min video-call with Shahil Hiridjee (Lead Passenger Experience) to test your product discovery, product mapping and  business prioritization skills  
  • a fully remote exercise to be prepared beforehand and to be presented to the team during a 60 min discussion
  • An informal discussion with key stakeholders from engineering and design team: Thomas and Nicolas
  • A final interview with Ben our VP Product Demand
BlaBlaCar is an equal opportunity employer(e)We celebrate diversity and are committed to creating an inclusive environment for all employees.

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