Part of TripAdvisor, TheFork is the leading European restaurant booking platform, providing an online and mobile service to internet users to find, select and book restaurants.
TheFork connects restaurants and diners via TheFork (website and application), as well as through TripAdvisor(e)Users can easily select a restaurant according to their own criteria (such as the localization, type of cuisine, restaurant type and average price), consult their reviews, check real-time availability and instantly book online(e)For restaurants, TheFork provides a software solution, TheFork Manager, which enables restaurants to optimize reservation management, streamline operations and ultimately improve service and revenues, following Yield Management principles of price variability relative to time, a practice used successfully in the travel and hotel industries.
Within the Central Marketing team, the Acquisition & Partnerships department is in charge of growing TheFork’s user base and increasing the engagement of existing users through all digital channels (SEA, Paid Social, App campaigns, Affiliation Partnerships, Sponsorships,...) for all TheFork geographies(e)In the day-to-day, this team is strongly interfaced with several other functions amongst which (i) marketing teams from local markets, (ii) central functional teams (Data, CRM, Brand, Product & Engineering,…), and (iii) key partners (Google, Facebook, agencies…)
Reporting to the Senior International Partnerships Manager, you will manage the daily activity of TheFork global affiliate Partners & act as a Partnership expert for the local marketing teams(e)You will liaise with TheFork local marketing, tech & data teams, and affiliate Partners to define the relevant optimization actions and monitor the performances.
What are your main missions?
Manage TheFork key global Partners and transversal projects :
Ensure the daily run of TheFork key Affiliation booking Partners (Google, Tripadvisor, Apple, Facebook...) to make sure the integrations are up & running
Identify improvement opportunities to build recommendations plans for our key global Partners & coordinate with all stakeholders for implementation
Actively participate in the integration and launch of new strategic & global Partnerships for TheFork
Work on transversal partnerships projects: channel shifting of Partner bookers, new business models, dashboard optimization...
Support local markets for Partnerships activity :
Act as the main point of contact for local marketing teams to support their Partnership activity from negotiation to launch & monitoring
Coordinate support actions with other internal teams (Product & Engineering, Data, Brand team)
Ensure that all processes are up to date and provide training on specific Partnership topics to internal teams when needed
Monitor, report, analyze & optimize :
Consolidate and monitor the performance of the overall Partnerships activity
Communicate results and key updates for both global & local Partnerships internally, especially with local marketing teams
Make ad hoc analysis and recommendations to improve performances of the existing Partnerships
Who you are ?
2+ years of experience in partnership / marketing project management
Master project management
Strong analytical skills
A first experience as a Partnership manager in a digital environment would be a plus
Teamwork oriented, startup-minded, with a strong food & web sensitivity
Thrives in a collaborative international environment
Humble and positive mindset, eager to learn
Impeccable English speaking and writing skills
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