Cette offre est lié au département Implementation services
Contentsquare is a global SaaS technology company that empowers brands to build better digital experiences for all(e)We have been recognized by Gartner as one of the four most innovative ecommerce companies in the world, and have featured in Wired Magazine as one of Europe’s hottest startups.
Contentsquare has 10 main offices across the world (New York, London, Paris, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, and Singapore) with 750+ clients globally including Fortune 100 companies like HSBC, Sainsbury’s, Spotify, Asos and Microsoft(e)We’ve been experiencing tremendous growth as our team has grown from ~300 to 1000+ employees globally, and raised a $500M Series E funding in May 2021.
As our growth accelerates further we are looking to hire 1,500 positions globally in the next 3 years(e)We are looking for talented people like you to join us and help us continue to innovate and improve online experiences for all(e)We want the most ambitious, unique and enthusiastic people to join us and help us in this mission(e)Come join the #CSquad family!
In a few words
This role is open to Paris, Lyon, London or Barcelona.
Reporting to the Regional Implementation Lead, Simon Giromella, in a fast-growing company, you will be responsible for the technical implementation of the Contentsquare solutions and products(e)
You will serve as a member of the Customer Success organisation, building strong
relationships with our clients, and the internal partners to achieve your goals.
You will be working in a project management role, using your analytical and technical
proficiency to efficiently guide the client in the integration of data collection features or solve complex implementation issues, and ensure our client's success in reaching their objectives.
What you'll do:
- Act as a project manager to onboard the new clients and successfully implement the solution.
- Proactively manage customer and internal stakeholders' expectations during the onboarding and deployment phases.
- Manage the ongoing technical activities of a dedicated scope of Western & Southern Europe Contentsquare's clients.
- Act as the main point of contact for any technical collection of data matters.
- Work closely with Contentsquare's Account Managers, Solutions Experts, and Customer Success Managers to drive success in the client objectives.
- Help the roll-out of the new Contentsquare products.
What you'll need to succeed:
- Fluent in French and excellent level in English(e)Some skills in Spanish, Italian or Portuguese would be a plus.
- At least 2-3 years of experience in technical implementation/support/development roles, ideally in a SaaS MarTech/AdTech company.
- Strong working proficiency in web technologies like JavaScript, CSS, HTML (we're not looking for a developer, but you need to be able to at least write and read some code).
- Exemplary written and verbal communication skills.
- At ease with managing and prioritising multiple projects at the same time.
- Ability to define, create and follow integration SOWs.
- Strong analytical and problem-solving skills.
- Ability to work well in a global, dynamic, cross-functional, team-based environment.
Worth knowing:
- Permanent full-time role (CDI)
- Location: Paris, Lyon, London or Barcelona
- This role is not open to full remote: you will need to be present in the office 3 days per week at least
- Start date: as soon as you are available
Why Should You Apply to Contentsquare?
✅ Our mission is focused on empowering everyone to create better experiences for all in the digital world.
✅ We invest in our employees through career development & opportunities, social events, philanthropic activities, and competitive benefits.
✅ You get to collaborate with and learn from smart and creative people around the globe.
✅ We are in this together #TeamSpirit.
To keep our employees happy and motivated, we are always assessing the benefits/perks we offer to ensure we are competitive(e)Here are some we’d like to highlight:
- Virtual onboarding, Hackathon, and our annual kickoff trip on a global basis! You have the opportunity to interactwith our global colleagues.
- Generous paid time-off policy (every location is different)
- Immediate eligibility for birthing and non-birthing parental leave
- Wellbeing allowance
- Home Office Allowance
- We offer many benefits in various countries -- ask your recruiter for more information!
- Fun office culture with a big opportunity to make an impact on our growing global team, culture, including a Culture Crew for every country to organize regular outings such as game nights, movie nights, and happy hours
#Uniqueness is embedded in our DNA as one of our core values, and we welcome everyone to apply to our positions.
Contentsquare is an equal opportunity employer(e)Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data are used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights.