Back market recrute un(e)

Head of BuyBack Program

CDI • Paris, France

Cette offre est lié au département Logistics & buyback

Mots clés:
Management

Back Market is the #1 marketplace for refurbished electronic devices in Europe and in the US, leading the way in a shift towards a circular economy, freeing the planet from electronic waste(e)We are proud to sabotage ‘new’ by connecting highly certified professionals to consumers who are looking for a more affordable, reliable and an ecological alternative to purchasing brand new products.  

Back Market is undergoing meteoric growth and has raised over 884M€ already! We have the objective of reaching 1000 Back Makers (or Saboteurs) by the end of 2022! 

We are thrilled to have an inclusive, fulfilling and caring work environment in all our offices (Paris, Bordeaux, Barcelona, Berlin, London, Prague, New-York and Tokyo)(e)This is an opportunity for you to join a talented, humble and passionate team at the heart of innovation. 

Be a part of the movement(e)Join the refurb revolution.

BuyBack is Back Market’s trade-in service and its key asset to close the loop of the circular economy(e)

Working as a reverse C2B marketplace, it connects consumers willing to sell their used smartphone, tablet, gaming console or audio product with professionals willing to buy it(e)It aims at changing customers’ habits towards used devices by making it easy and lucrative to resell them, while creating supply for the professionals selling on Back Market. 

Reporting to the Head of BuyBack and Logistics, you will be in charge of driving the service growth globally, to turn it into the leading trade-in program worldwide. 

Managing a team of 7 people (and more talents to come), you will define BuyBack strategy, drive its growth in its core markets (France, Germany, the USA) and expand it to new markets and new categories(e)

You will own the P&L, establish targets, build roadmaps, coordinate marketing investments and run operations(e)Working hand-in-hand with the Brand, Marketing, Supply, Quality and Product teams, you will be in charge of developing a service that’s key to differentiate Back Market on the refurbished market.

YOUR MISSION (IF YOU ACCEPT IT): ?

  • Establish Back Market as the leader of the online trade-in in all its markets and categories & expand it to new markets, categories, channels 
  • Define an ambitious vision for BuyBack, as a driver of our customers LTV and of our sellers sourcing
  • Partner with the business and the product teams to execute this vision, with full Profit & Loss responsibility
  • Manage the team and communicate at the company level on the performance

You’re At The Right Place if :⭐

  • You have a minimum of 10-years experience, including at least 7 years in the e-commerce industry with a strong track record at leading e-commerce projects 
  • You have management experience and have work in an international context
  • You have an excellent business sense & negotiations skills
  • You have strong communication skills and an unmatched ability to create team dynamics 
  • You are willing to participate in building a very strong brand, by influencing the core DNA of Back Market brand and adapting it to the strategic bets
  • You have the ability to launch new projects by getting your hands dirty to foster our positioning in the circular economy
  • You have a strong understanding of the refurbished electronics business environment, and what’s needed to lead Back Market to success globally

RECRUITMENT PROCESS: ?

  • Phone interview with Lucie, Talent acquisition specialist
  • Interview with Philippine, our Head of BuyBack & Logistics
  • Interview with Raoul, our COO
  • Interview with Thibaud, our CEO
WHY SHOULD YOU JOIN US ? ✌?

- A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence(e)It counts!
- An attractive salary, equity, multiple benefits (meal tickets, health insurance, etc...), parental benefits, relocation package, internal events, etc… 
- Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!
- Grow your career with a flexible career path, Back Market can help you evolve!
- A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!
- We embrace work life balance which includes flexible working hours and the opportunity to work from home. 
- A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.  

Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

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