Global Sales Operations & Performance

Founded in 2016 by Jean-Charles Samuelian and Charles Gorintin, Alan is the first digital health insurance in France since 1986.

As of today, Alan covers more than 300,000 members, representing over €160m+ of annualized revenue(e)We recently raised a further €183m in a series E funding round bringing the company’s total valuation to €2.7bn(e)The team is 500+ people and growing(e)We are also operating in Spain 🇪🇸 and Belgium 🇧🇪, and guess what: the best is yet to come!

At Alan, we have a set of cultural values that guide our approach to work such as:

- Members first. We put our members first, our team second, our shareholders third.

- Radical Transparency. We take all our decisions in writing and adopt a direct and honest style of communication.

- Personal & Team Growth. We are self-improving whilst helping others grow(e)We’re no ego-doers and we all edit the company.

💎 Underrepresented folks...

Science shows that you are less likely to apply if you feel you don’t have all the necessary prerequisites.  If this description matches where you are now or what you'd like to grow into in your next position, we encourage you to apply.

We strive to make our culture as inclusive as possible and believe both the company and its culture are strongest when composed of diverse experiences and backgrounds.

- We have an open salary & equity policy combined with a transparent career path: we base our people decisions on objective criteria.

- We have flexible working hours and leave policy.

- We trust people to work remotely

- We extended the length of parental leave and value this time as professional experience.

- We respect our coworkers gender identity and use their names, pronouns and agreements no matter their legal status.

You will be part of the Business Strategy & Revenue Operations department whose main goals are to:

- Define the strategy to achieve our growth and margin targets

- Build an effective sales organization and processes to achieve these targets

- Deeply understand and be able to explain business performance

- Enable and upskill one of the most effective Sales teams in the Tech industry 

The Business Strategy & Revenue Operations department conducts critical strategic and operational projects designed to accelerate growth and sales productivity.  There are five main areas to the work this department does: 

- Business strategy and planning (incl(e)strat plan, target setting)

- Sales analytics and performance monitoring (incl(e)reporting, data model)

- Sales performance (incl(e)sales organization, processes, methodology, productivity tools)  

- Sales enablement and capability building (incl(e)skilling programs) 

- Business systems (incl(e)the CRM SalesForce)

Across all these areas we work very closely with the Sales, Account Management and Go-to-Market teams(e)

The scope is European (France, Belgium and Spain for the time being). 

You will be owning and leading medium to large scale/complexity projects (depending on your skills and experience) aiming at increasing sales productivity and performance(e)

This includes:

- Developing and monitoring key Sales productivity metrics

- Building a deep understanding of Sales practices across different business segments and geographies

- Adapting continuously our Sales organization 

- Designing/enhancing Sales processes 

- Improving our Sales methodology and playbook 

- Implementing best-in-class tools 

- Contributing to scale up our Sales team’ capabilities and skills 

- Contributing to the improvement of our CRM (SalesForce)

For that, you will be working closely with the Sales team leads, business segment leads, your colleagues from other areas (i.e(e)business strategy, analytics, enablement, tools) and other departments  (e.g(e)Marketing, Product, Insurance). 

You might be involved in leading small and punctual teams to deliver the projects you own(e)

We are open to all levels of seniority with relevant experience (see below)(e)We look above all for exceptional people motivated and committed in building one of the most effective Sales teams in Europe!

- Experience in Sales operations, efficiency or Go-to-Market strategy in BtoB environment

- Passion for getting close to the business and understanding the operational details of Sales work

- Great execution & project management skills

- Doer mindset and appetite for solving operational problems 

- Excellent verbal and written communication skills

- Ability to build successful relationships with senior business leaders and a broad range of stakeholders

- Ability to deal effectively with ambiguity, work well under pressure, with a high degree of adaptability

- Fluency in English (written and oral) 

- Experience in similar role (Sales Operations & Performance)

- Experience with SalesForce CRM

- Experience in the SaaS/Tech sectors

- Exposure to large sales teams (100+)

- French or Spanish knowledge

🙌 Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees(e)This is why Alaners are provided with a stimulating environment and perks for them to be happy, efficient and spend only high-quality time with co-workers. 

Therefore, we offer:

- Flexible Office. Amazing office space in the headquarters, sponsored co-working hubs or a full-remote experience for those who want, with home office equipment sponsorship.

- We reward fairly(e)Generous equity packages are completing your base salary.

- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-cancelling headphones

- Flexible vacation policy. Alaners can organize their time off as they wish.

- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family.

- Transport. Country-specific commuter benefits

- Learning & Training opportunities. A very flexible Training policy at Alan, free books and budget to attend and speak at conferences if the opportunity arises

- Parental leave. Extended parental leave for all new parents.

Check out our Medium & blog for more info: https://medium.com/alan / https://blog.alan.com/