Cette offre est lié au département Business
Mots clés:
Operations
Role
As a Customer Operations Manager - you will define, implement, enforce all sales administration and customer facing activities for company back offices
Prime responsibilities within your job perimeter:
CRM (Funnel & forecast)
Billing and payment follow up
Shipping (Worldwide)
Product catalog, pricing, quotation
Sales reporting
Identify opportunities to improve internal processes and workflows related to operations
Oversee the review, investigation, and resolution of intricate inquiries regarding customer services and issues
Support operational strategy and innovation to achieve business goals for optimum operational performance and profitability
Occasionally in direct relationship with customers (B2B, key accounts)
Profile needed
+5 years proven experience in an agile environment
Analytical mindset with ‘data driven’ attitude
Expert in implementing process and tools
Experience in small to mid size enterprises
Rigorous: Able to define clear process, document & implement the tools to enable smooth workflow
Outstanding organizational and time management skills
At ease with modern tools (Hubspot, Confluence, Quickbooks, Airtable, Google Suite, …)
Why join us?
The opportunity to work in an international start-up on the rise with significant resources and high growth
The possibility of working with dynamic, experienced and multidisciplinary teams
The prospect of growing in responsibility with the business
The pride of participating in the creation of a whole new generation of 3D perception solutions
A position in which you can grow quickly and express your creativity & potential
Working with visionary and passionate management
---
Outsight means "the ability to see and understand external things clearly." We are an innovative company specialized in delivering “Real-Time 3D Situation Awareness.” We’ve developed unique solutions for processing LiDAR data in real-time as well as other 3D-native technologies. We enable an unprecedented level of perception and semantic capabilities or smart machines like vehicles and mobile robots, as well as smart infrastructure projects like transportation hubs, venues, roads, and more(e)Prestigious clients in the US, Europe, and Asia use our solutions in a variety of applications, including autonomous cars, mobile robots, industrial automation, ITS, drones, off-road vehicles, and more. In addition to Paris, we have offices in San Francisco and Sophia Antipolis.
We're looking for top-notch professionals in a variety of fields to join our rapidly expanding team. Our products allow machines to see their surroundings in real time(e)Our customers use our solution in a variety of settings around the world, including nuclear power plants, warehouses, airports, industrial zones, forests, harbours, and urban areas, among others(e)When it comes to collecting real-world data with LiDARs, we provide our customers with state-of-the-art tools and best practices.
Outsight is an Equal Employment Opportunity employer that pursues and hires a diverse workforce(e)Outsighters don't make employment decisions on the basis of race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws(e)Outsight also strives for a healthy and safe workplace, and prohibits harassment of any kind(e)If you have a disability or special need that requires accommodation, please let us know.