Cette offre est lié au département Professional services
Founded in 2012, Botify built the interface and methodology that automatically connects the enterprise websites with all the major search engines to drive sustainable and profitable results from the organic search channel.
Botify’s unified data model, prescriptive insights, and automated processes are used by hundreds of the world’s largest enterprises spanning industries including e-commerce (REI, Macy’s, Farfetch), e-travel (Expedia, TUI), media (Axel Springer, Condé Nast, Refinery29), marketplace/classifieds (eBay, RetailMeNot, Monster), and digital agencies (Merkle, iProspect, GroupM).
A fast-growing, VC-backed, SaaS company with $27M in funding, Botify has offices in New York, Seattle, Paris, and London. For more information on Botify, visit www.botify.com.
Botify thrives on the success of our customers. We are looking for a strategic, results-driven Associate Search Data Strategist (SDS) to engage and enable Botify’s customers to deploy and fully utilize the Botify Platform to achieve their business outcomes. As an Associate Search Data Strategist, you will contribute to the ultimate success of the Botify customers’ on-boarding experience, taking responsibility for the post-sales lifecycle of your portfolio from onboarding to project execution. Through your partnership, customers will derive maximum value from their investments using Botify’s insights and recommendations, leading to project success, retention, and renewal.
Your impact:
- Foster adoption of the Botify Platform throughout customer organizations
- You will be the first point of contact for our customers; as part of your onboarding (first six months) you will address all Support Level 1 requests (email, slack, tickets) through triage up to resolution
- Work closely with customers to coordinate their work and set-up their project including every advanced setting offered by the platform: log files, segmentation, HTML Extract etc.
- Deliver dedicated trainings based on our customers’ data and industry, from basic to advanced depending on people involved on customer sides
- Work with your customers to build Advanced Reports to answer business objectives (including the use of API)
- Build long-term, deep relationships at all levels within our customers’ organizations
- Provide feedback to our Product Team with feature requests and product enhancements
- Work closely with our Customer Success Team to maintain exceptionally high levels of customer satisfaction
- Building a process to triage clients’ needs from basic fundamentals to advanced use cases
Your experience:
- You have at least 1+ year of experience as an in-house SEO for a medium to large website or at an agency, covering all aspects of SEO from high-level strategy down to technical SEO
- You possess a strong understanding of search engines crawling behavior and impact on traffic and revenue
- Basic to Intermediate understanding of HTML, CSS, JS.
- You have some background in project management, preferably as an SEO Program Manager or SEO Project Manager; would be a plus
- You possess exceptional analytical, statistical, and problem solving skills
- You have strong interpersonal skills; you can work with both technical and business staff
- You are comfortable with technical concepts and adept at learning new technology applications
In addition to the skills and experience we are looking for, our ideal candidate would embody our core values:
Learn Fast. Progress Faster.
Go the Extra Mile. It’s Never Crowded.
Work Hard. Stay Humble.
Be Bold. Be You.
Botify is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.