Cette offre est lié au département Account manager
Mots clés:
SaaS
Account Manager
Yousign is a leading European SaaS player in the e-signature space, mainly active in France, Germany, and Italy(e)Having anticipated the shift towards paperless long before any European competitors, Yousign helps thousands of sales, purchasing, HR, legal, IT teams to digitalize and automate their contract processes.
Yousign seeks to support SMBs of various sectors through its easy-to-use electronic signature application(e)It also features a powerful API that is easy to integrate and facilitates adoption by smaller companies(e)The e-signature company aims to expand its product further up the value chain into document automation, approval management, and additional workflows.
Founded in 2013 by Luc Pallavidino and Antoine Louiset, Yousign has more than 10 000 customers, 3M+ monthly signers, 200+ employees, growing at a x2.5 rate YoY, making it the most performing e-signature scale-up in Europe.
After a successful seed round in 2019 with eFounders, one of the best SaaS seed investors in Europe, the company just closed a $35M Series A round, led by Lead Edge Capital, a tier-1 US based growth investment firm (Algolia, Blablacar, Asana, TransferWise, Toast, ...) to support its ambition of becoming the dominant European player in its category.
Job Description
As an Account Manager, you will join the “Revenue” organisation composed of 4 teams :
🚀 Lead Generation (BDR/SDR)
🎯 Customer Acquisition (Account Executive)
📈 Net Revenue Retention (Account Manager, Customer Success Manager, Customer Care Officer)
🌍 Indirect Sales (Key Account Manager)
Your Missions:
- Manage your portfolio of existing clients,
- Build trust and establish excellent relationships with them,
- Identify opportunities for growth (upsell, cross sell),
- Negotiate and close expansion deals,
- Grow aggressively the total MRR of your portfolio,
- Work closely with our Customer Success team on identifying opportunities and maximizing your clients’ satisfaction.
Your Profile:
You are above all a "consultant", you express yourself with clarity and conviction in order to highlight the value of our solution(e)You know how to associate this quality with a great sense of listening to guide your interlocutor(e)You are also a fierce negotiator able to offer the best possible solution to our customer’s needs.
- You have 2+ years in Account Management or Sales in a tech environment,
- Ideally, you have already worked in a fast growing BtoB SaaS scale-up,
- You have an excellent understanding of business,
- Your oral and written communication skills in French and English are excellent,
- You have flair and you have made conviction an art,
- You know how to adapt to all situations: adjust your speech, bounce back, interact, and convince,
- You have a positive, enthusiastic and sociable personality,
- You are a team player.
Recruitment Process:
If your profile fits our needs, we’ll set up a short phone call with HR to discuss in further detail,
This will be followed by a 45 minutes interview with Katharina Lisogorova, our Net Revenue Retention Director,
The next step is a Sales Case Study: an opportunity to show us your negotiation skills,
Last round: You will meet our VP of Sales, Christian Nink.