Account Manager, France

Live shows make us feel good(e)They’re a time to hang with our friends, discover new artists or lose ourselves on a dancefloor(e)We’re on a mission to bring all of this to more fans, more often – and that’s where you come in.

We’re looking for an Account Manager to join our Operations Team, forming strong relationships with venues and promoters in France.

At DICE, you’ll be part of the company that’s redefining live entertainment(e)It’s a place where you can be yourself, influence the culture, and create work that you’re proud of. 

About the role

You’ll be joining a team that’s responsible for developing partner relationships(e)Your expertise in France’s music industry and knowledge of the live entertainment business means you know what makes promoters and venues tick(e)This is an exciting opportunity to work in an emerging market and establish strong working relationships with our major partners, focusing on service, engagement and growth(e) 

You’ll be

• Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention.
• Partnering with Marketing, Field Operations, Fan Support and Client Success teams to drive operational excellence and manage on-site needs for events.
• Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies.
• Keeping your finger on the pulse of DICE product developments and industry trends that will evolve partner event strategy.
• Acting as the glue connecting the region to central DICE teams, confidently managing partner expectations and ensuring partner needs are documented.
• Engaged in team collaboration to overcome ambiguity and achieve shared success.

You are

• Passionate, humble and resilient.
• A strategic thinker with detail-oriented execution. 
• A fan of music and culture.
• Highly collaborative and a confident communicator.
• Able to build relationships across all levels of seniority with ease.
• An analytical and curious problem-solver.
• Extremely organised, resourceful and efficient in balancing priorities. 

You’ll need

• Fluency in English and French.
• Business and commercial acumen.
• Proven experience in live events in Account Management, Event Operations or Marketing.
• An understanding of marketing, social media and analytics.
• Excellent knowledge of how venues and promoters work – ticketing experience is a big plus.

About DICE

Our teams work from London, New York, Los Angeles, Barcelona, Paris and Milan(e)We’re building products that will revolutionise the industry for fans, artists and venues – and we’re growing fast(e)Read about our latest Series C funding and what’s next for DICE. 

We know that having a variety of perspectives makes us a better company – it’s why we strongly encourage members of underrepresented communities to apply(e)Find out how we’re creating a more diverse, equitable and inclusive DICE. 

Our benefits

• Private health insurance 
• Pension scheme 
• Unlimited paid vacation

During the pandemic, we’ve learned that working from home can help us focus, but many of us are missing the buzz of the office(e)We’re still figuring out the best way for us all to work together in the future, and we’ll involve the whole team in any decisions we make.

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