Manomano recrute un(e)

Senior Product Manager - Sellers / FR

CDI • France

Cette offre est lié au département Product

Mots clés:
Senior
Product


At ManoMano, we bet on passionate and innovative people! Are you looking for a great environment to grow professionally and personally ?

Join us in this tremendous adventure !   

ABOUT
Launched in 2013, ManoMano is the European leader specialised in DIY, home improvement and gardening online.  ManoMano brings together the largest offer of DIY & gardening online products(e)With more than 3600 seller partners, 10 million products, 7M active customers and 50M unique visitors per month, ManoMano is a disruptor of online home improvement, DIY and gardening across 6 countries : France, Belgium, Spain, Italy, Germany, United Kingdom.

ManoMano was valued at $2.6 billion and reached Unicorn status in July 2021 after $725 million raised 8 years after its creation.

ManoMano also works for the pros with ManoManoPro, a unique platform designed to make life easier and free building craftsmen from their daily constraints(e)Currently in France, Spain and Italy, the BtoB activity saves craftsmen time by revolutionizing their purchasing processes. 

We currently are more than 900 Manas & Manos, including a quarter of international talents and 24 nationalities, working in our 4 offices (Paris x2, Bordeaux and Barcelona). 

Our vision, as a responsible European B2C and B2B industry leader online, is to offer a unique value proposition on our HI markets, beyond product to services, to be an A Brand(e)Our ManoMano way of life, within business hypergrowth, is to always keep the human dimension at its right place(e)Empowering people to responsibly make their own kind of world is our mission. 

OUR COMPANY CULTURE ?
People are at the heart of ManoMano’s culture around our 3 core values : boldness, ingenuity and care. 





YOUR JOB
SCOPE & CHALLENGES
You’ll be joining the group Seller Operations & Insights Services,  which is in charge of developing expertise and solutions among 3 dimensions: Operational Services, Data Insights and Advertising solutions, for both sellers and brands partnering with Manomano. 
Our value proposition on Seller Operations & Insights Services is a key asset for our partners, and we will invest massively in creating and or integrating further solutions.
You’ll be in charge of building a seamless experience for our partners, in particular by helping them adopt our tools, manage their operations with Manomano and generate new revenue opportunities. 
The Product Manager will leverage technology, data capabilities and 3rd party partnerships to address the challenge and impact our North Star metrics:
-Seller Net Promoter Score
-Seller Effort Score
-Seller Unique Contact Rate

This team is playing a pivotal role in aspects of the Seller Experience, in particular managing some critical areas of the Seller Toolbox focused on supporting Sellers in maximizing their sales and driving new revenue streams for ManoMano. 

If you are ready to bring MM to Seller Experience to the next level, join us !

The scope of this role is very complete and allows to develop an expertise track, with high visibility and complete autonomy on the scope(e)It requires a blend of technical & functional expertise, data fluency, user understanding, and business acumen.
The job will report to the Lead product manager.

Have a look at our tech blog: https://medium.com/manomano-tech

TEAM AND CONTEXTE?
As the Seller Train, we are focused on delivering the best experience to our partners leveraging the energy of 8 feature teams covering 2 strategic streams: Seller Catalog and Offers + Seller Operations and Insights Services. 
The Seller Experience being at the center of Manomano strategy, we’ve set our ambition for 2024 → For Home Improvement Sellers and Brands having a Great catalog fit with ManoMano quality standards, ManoMano marketplace is the Preferred Digital Partner that allows them to grow their digital business in a Trusted and Tailored Ecosystem, based on a unique Personalized and human-centered relationship. Our business attracts the largest and most qualified audience and we coach our partners with strategic insights and added value services to maximize their growth opportunities across our European Markets.




YOUR DAY TO DAY RESPONSIBILITIES ?

  • Product discovery: Master the problem space of your feature team through a deep knowledge of the buyer's pain points and needs through qualitative research (assisted by our user research department), quantitative data (NPS results, Customer Effort Score verbatims), or understanding regulatory frameworks (in partnership with our Legal, Compliance and Finance teams).

  • Product strategy:
  • - Build and nurture the product vision based on the data you gathered (from users, your team, data analysis, competitors, user research, regulatory frameworks…).
    - Turn that into a strategy and a well-thought roadmap: you will make sure that we're building the right features at the right time.
     - Make sure your team and stakeholders understand and embrace it through your engaging communication.
    - With the guidance of your manager, integrate your product strategy within the company strategy.

  • Product delivery:
  • - Ensure the correct delivery of your feature team; you collaborate with them daily to build a great product(e)Animate demos of your team to foster a continuous improvement culture.
    - Be obsessed by the impact of the features you ship through A/B testing, behavior data, etc(e)and generate insights about your product (with user researchers' help).
    - Communicate promptly with your Head of Product about important information, alerts, etc(e)Ask for help every time you need it and be a fast learner.

MUST HAVE ??

  • Hard skills: 
  • You have an engineering mindset and an Engineering or Business School degree(e)
    You thrive in a startup environment growing (fast).
    You have already worked on Big data projects, or projects involving data science.
    You master the AB test techniques.
    Perfect English.

  • Soft skills: 
  • Analysis, synthesis, curiosity, organization, autonomy, business acumen.
    Agility, Speed and Entrepreneurial fire : experience in strong growth environment where company changes every 6 months, ability to pivot quickly or take decisions.
    Communication: be it written or oral, you are able to express clearly technical or business problems(e)You have a strong synthesis capacity.  You are able to adapt your communication to  the person you are talking to(e)Empathy is one of your strengths, and you are able to calm down discussions when people disagree.

NICE TO HAVE ✌️✌️

  • E-commerce expertise: you have worked in an e-commerce environment and you know the basics well (catalog management, search, logistics, payments…), you are familiar with marketplace concepts (supply, demand, network effect…).
  • Start or scale up experience  (nice to have).

BONUS ??

  • You are fond of DIY, refurbishing an apartment or a house is part of your hobbies, this is great!
  • If you started your own company (even if a failure), this is an extra bonus !

BENEFITS & PERKS : A FLEXIBLE WORKING CULTURE ?

  • Full remote option
  • 5 to 7 weeks paid vacation 
  • Flexible working hours 
  • Disconnection charter
  • Attractive family policy (+1 month paid maternity leave +2 weeks paid co-parent leave, paid 100%)
  • Crafternoons : every Thursday afternoon (share your knowledge, learn from others)
  • Health care coverage
  • Paid volunteer time
  • Meal Voucher : Swile Card
  • Ticket transportation
  • Sponsorship of external conferences - organisation of internal and external Meetups
  • Referral program
  • Quarterly offsites
  • MM employee discount
  • Take care of your mental health with our dedicated partner with moka.care
  • Sports: free gym in Paris

HOW OUR STORY TOGETHER STARTS ?

  • A phone call with Regina, IT recruiter
  • An interview with our Lead Product Manager
  • An interview with our IT Lead
  • An interview with our Head of Product

  • We make you a proposal and the adventure begins ?? !  #LI-RSF
If all the above rings a bell, it probably means that we are meant to meet each other! Please get in touch.« So, come and plant the seeds of your success and harvest the fruits of your labour » ?

At ManoMano we are dedicated to building an inclusive and diverse workforce where each individual can grow. 
We respect and value the richness of varied cultures, perspectives, skills and experiences within our teams which is why we are looking for talented people from all backgrounds.

The information collected on this form is recorded in a file used by ManoMano - Colibri SAS so that we can process your application.   
The data is kept for 2 years from the date of your application(e)You can access your data, rectify it, request its deletion or exercise your right to limit the processing of your data(e)You can also exercise your right to the portability of your data(e)Consult the cnil.fr website for more information on your rights. 
To exercise these rights or if you have any questions about the processing of your data under this scheme, you can contact our data protection officer by writing to dpo@manomano.com.  
If, after having contacted us, you feel that your "Data Protection" rights have not been respected, you may submit a complaint to the CNIL.


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