Product Manager

The product we are building

At Yousign, we are building a SaaS electronic signature product aimed at small and mid-sized enterprises(e)We therefore have to build an extremely simple and intuitive product, capable of handling a very large number of client companies (tens of thousands) and users (millions)(e)To do this, we take a Product-Led Growth approach to every feature we develop, with the product playing a direct role in Yousign’s growth!

We sell our product in two forms: as an app and as an API, both of which are used by several thousand client companies(e)We also offer third-party connectors: Salesforce, Hubspot, Zapier, etc(e)All these solutions are designed to make life easier for our users, whatever their usage practices.

In our sector, compliance and security are non-negotiable(e)We follow best practice in security throughout the product life cycle, all the way up to hosting(e)Yousign is a terrific place to learn about all these aspects!

Lastly, we are building a European market leader: our product naturally has to be multi-tenant and multi-country, and must enable us to roll out our business quickly in new territories(e)It’s a tough challenge, but a hugely exciting one!

Product & Engineering organisational structure

We operate in multidisciplinary and independent teams (feature teams and/or impact teams), and a team is made up of developers, product designers and product managers(e)Each team focuses on a clearly defined objective (OKR) shared by all Yousign teams.

Above all, we are looking for Product Managers who are passionate about building the best possible product! If you are looking to make an impact, then Yousign is the place for you! 

Our teams are responsible for everything from Discovery to Delivery: identifying needs, validating and designing the solution, and monitoring its provision and use. 

We currently have 7 squads working on a variety of subjects: new features, connectors, public API, a major technical upgrade meeting our 4 business OKRs for the year 2022, etc.

We have adopted an agile delivery method and we do all we can to keep improving our practices(e)Specifically, we use a mixture of Scrum and Kanban, and our daily work is punctuated by key rituals: daily meetings, short iterations, regular product demonstrations and frequent retrospectives to help us improve constantly.

We are at a vital and hugely exciting moment in the development of our business, and we grow very quickly, without sacrificing quality! To maintain this difficult balance, we are always seeking to do better in our processes, methods and tools.

Our product process

For everything we produce, we have a Discovery phase and a Delivery phase(e)We use many tools and methods for each of these phases, but here, we want to focus more on the process.  

These phases are not merely sequential: we switch regularly from one to the other on the same subject, because what we deliver to our users becomes a source of lessons for us. 

In Discovery, we follow four main stages to reduce user, product, go-to-market and profitability risk. 

Our design is based on the Product Requirements Documents (PRDs), which allow us to document the essential elements of a feature: who it is aimed at, what aim it meets, what its value proposition is, how it will be integrated in the solution, etc. 

In the Delivery phase, we use a fairly conventional mixture of Agile methods (Scrum & Kanban), which allows us to deliver regular value increments to our users. 

Our culture: learning together

We promote internal and external knowledge sharing:

• Guilds enable experts in a subject to learn from one another and teams to best share practices
• We organise a time each week when each team can share its progress with the others
• We share information about Engineering & Product matters on our blog
• Each year, each team member can attend the talk or conference of their choosing, paid for by Yousign.

Roles

• Understand our users’ needs through numerous Discovery practices, tools and methods (e.g(e)Design Thinking, Problem/Solution Interviews, concept tests, immersions etc.)
• Specify and work closely with the technical teams during the Delivery phase for the changes and upgrades to come
• Draft the Product Requirement Documents (PRDs) to help us study all aspects of the feature: need, solution, design, breakdown into work packages, compliance.
• Update and suggest changes to the roadmap for your squad, and communicate as widely as possible on progress made so that all Yousigners are informed out how our product is evolving ✍️
• Finally, manage the usage and impact of all your deliveries over time.

Desired profile

You will start out with responsibility for upgrading key features and for the web experience(e)In time, you may also change teams and subject matter, depending on Yousign’s objectives(e)We therefore expect you to have had at least some experience as a Product Manager, and to have knowledge of Delivery practices; you can learn about Discovery practices on the job.

Here are some additional qualities that could tip the balance in your favour: 

• Ability to work autonomously and take strong ownership of your projects
• Experience in Product Management
• An approach centred on the user experience and a desire to create the best possible product
• Business English

Desirables

• You have already launched a product “from scratch”
• You have already worked on multi-user features such as Workspaces
• Knowledge of Product-Led Growth principles
• You thrive in an international working environment

What you will find at Yousign:

• A scale-up that puts product and technology at the heart of its strategy
• A management method that promotes empowerment and alignment of all teams around shared goals (OKR)
• Cutting-edge product methods and culture
• An environment that is supportive, demanding and stimulating in equal measure.
• A genuine remote working culture
• Top-class premises in the centre of Paris and Caen, as well as the possibility of working remotely! 

Interested? Here are the next steps:

• Interview with a recruiter
• Discussion with Laure (Head of Product) 
• Meeting with Christopher (VP Product)
• Case study 
• Final offer