Cette offre est lié au département Support
The vente-privee group has consolidated its various European brands, together made up of 6000 employees, under one unified conglomerate: Veepee(e)This coalescence marks a new chapter in its European history.
With Privalia, vente-exclusive, Designer & Friends, Zlotewyprzedaze, Eboutic and vente-privee, Veepee achieved a 3.7 billion Euro turnover as of 2018(e)Present in 14 countries now, Veepee is taking a leading role in the European digital commerce landscape.
Our 6000 employees have chosen a job at Veepee to spice up their daily lives! Our teams implement new technologies to fuel our strategies, offering our customers the best possible experience.
Are you eager to learn? Veepee offers you a variety of trades to develop your career, enabling you to renew your skills constantly(e)Tech, logistics, sales, marketing, sales production: join us on an exciting, digital-centered journey.
As a Level 2 Support Engineer you will join a team of 2 people supporting the stocks subjects among a wider team composed of other support’s teams.
Responsibilities
- Analyse and resolve anomalies related to stock performance
- Respond to tickets for level 2 on the perimeters concerned
- Provide second line support to users/other support teams
- Troubleshooting and resolving incidents related to the stocks
- Monitor performance indicators by process (i.e(e)performance time, quality, productivity, incidents, inventory tracking)
- Keep the technical documentation up to date: specifications, expression of needs etc
- Incident management: validate and qualify incidents and track their resolution
Profile
- Data and Tech is a piece of cake for you!
- You are able to write SQL joins, review the Stored Procedures and triggers and analyse the complex application data
- Work experience on Microsoft Office/Google Workspace apps (formerly G Suite) like docs, presentations and sheets
- Document and facilitate the user guides of the bug fixes and newly added features
- You have excellent analytical skills, good relationship skills and be initiative and autonomous
- Fluency in written and spoken English is required and knowledge in French is preferred
- You are not afraid of challenges
Belonging to Veepee, <vpTech/> is one of the biggest tech communities in Europe with more than 800 IT collaborators.
From Warsaw to Barcelona, through Lyon, Nantes, Tel Aviv, Brussels, Nice, Amsterdam, and Paris, all our projects are developed in a functional environment with a wide skills variety where you’ll be sure to find your place, no matter the technology you want to work with.
If you love to try things why don’t you jump on this new adventure?
Need more info > https://careers.veepee.com/en/careers/