Veepee recrute un(e)

L1 Tech support (French & English)

CDI • Paris, France

Cette offre est lié au département Support

Mots clés:

The vente-privee group has consolidated its various European brands, together made up of 6000 employees, under one unified conglomerate: Veepee(e)This coalescence marks a new chapter in its European history. 

With Privalia, vente-exclusive, Designer & Friends, Eboutic and vente-privee, Veepee achieved a 3.7 billion Euro turnover as of 2018(e)Present in 14 countries now, Veepee is taking a leading role in the European digital commerce landscape. 

Our 6000 employees have chosen a job at Veepee to spice up their daily lives! Our teams implement new technologies to fuel our strategies, offering our customers the best possible experience. 

Are you eager to learn? Veepee offers you a variety of trades to develop your career, enabling you to renew your skills constantly(e)Tech, logistics, sales, marketing, sales production: join us on an exciting, digital-centered journey. 

As a Level 1 Support Engineer, you will join an engineering team of 10 people supporting the IT Production processes in the warehouse and will ensure and maintain the functionality and efficiency of applications used in the warehouses.

This position is based in Paris and you will work between 2 of our warehouses in Blanc-Mesnil and Mitry-Mory(e)You also need to be open to regularly traveling to the Belgium warehouse & office(e)


  • Provide first line application support to the logistics operations team;
  • Troubleshooting and resolving incidents related to the warehouse operations and warehouse management system;
  • Establish and follow action plans, indicators;
  • Ensure the operational analysis by understanding the existing and possible standards;
  • Monitor performance indicators by process (i.e.performance time, quality, productivity, incidents, inventory tracking);
  • Audit the processes: participate in the creation of audit tools and make them live over time;
  • Keep the technical documentation up to date: specifications, expression of needs etc;
  • Incident management: validate and qualify incidents and track their resolution;
  • Participate and accompany the major projects of the site;
  • Boost the change if needed;
  • Animate workshops for application users.

About you:

  • You have a first experience in logistics or industry, ideally on a similar position;
  • University degree in software engineering will also be valued;
  • Fluency in both French & English is required;
  • You have excellent analytical skills and show initiative and autonomy.

Plus points

  • Knowledge in WMS and WCS

Interview process

  • HR Screen
  • Managerial interview
  • Team fit interview
Please note: You must have valid papers which authorises you to work in the location;

Work type: We are flexible and follow hybrid work schedule with 2 days at office & 3 days remote;

If you think you have what it takes, do not miss a single second(e)Grab this opportunity & send us your resume in English, we will get back to you asap!

Belonging to Veepee, <vpTech/> is one of the biggest tech communities in Europe with more than 800 IT collaborators.

From Warsaw to Barcelona, through Lyon, Nantes, Tel Aviv, Brussels, Nice, Amsterdam, and Paris, all our projects are developed in a functional environment with a wide skills variety where you’ll be sure to find your place, no matter the technology you want to work with.

If you love to try things why don’t you jump on this new adventure? processes the collected data to handle the recruitment process, to evaluate your ability to carry out the job offered and your professional skills(e)You can learn more about our use of your data and your rights by reading our recruiting privacy policy.

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