Key Accounts & Operations - INTERN

Imagine if there was something we could all change today that would reduce global warming by 10% - That’s how much food waste contributes to the climate crisis, and yet we continue to waste 40% of all the food produced.

Our app connects consumers to surplus food from local restaurants and grocery stores, such as pastries, fresh produce, sushi and more, which would otherwise be thrown away. 

Too Good To Go is looking for a Key Accounts and Operations intern to join our company for 6 months(e)You will work within our Retail Technologies Solution, focusing purely on the FoodMemo platform, to effectively support retailers in reducing in-store food waste(e)This comes after the exciting announcement that we have recently acquired CodaBene, A French Tech start-up, with the same mission as us; fighting food waste!

The role

Under the responsibility of the Key Account and Operations team, you will proactively maintain and develop the existing relationships with our partners; The FoodMemo solution users, providing them with the best possible service, experience and support(e)Your primary focus is overall account care.

You will support the wider team in the handling of our FoodMemo solution to ensure its effective deployment in various markets, which you will achieve by doing the following:

Account Management:

• Monitor and analyse application usage and waste-impact indicators 
• Help Key Account Managers to continuously identify new customer needs to offer them personalised digital solutions.

Administrative tasks:

• Merge CodaBene and Too Good To Go methods and tools (e.g(e)translate the CRM)
• Support partners (stores/retailers) in the implementation of the FoodMemo solution (training in our tools, follow-up of the launch …)
• Share the FoodMemo and CodaBene processes with existing Too Good To Go markets.
• Search for partnerships, awards, B2B fairs and events with sustainable development and retail players to develop a more B2B-oriented community management expertise
• Conduct competitive and business intelligence 

Requirements

As this role is entry-level, we are keen for you to demonstrate why you are well-suited to this role - whether that’s from your studies, volunteering work, or any professional experience(e)This is what we’re looking for:

• Care for our mission: you are passionate about fighting food waste and the contribution it makes to the climate crisis
• Terrific talkers (and listeners) with the ability to effectively and quickly connect with partners over the phone, and achieve your desired outcomes from the call
• Excellent written communication skills: someone who can be clear and friendly in all means of communication
• A positive and proactive mindset, ready to adapt to the needs of a fast-growing organisation 
• A team player who is keen to learn, collaborate and contribute
• An affinity for working with data and the eagerness to learn
• An empathetic, patient approach, yet positively persuasive
• Comfort in handling unexpected tasks, with a proven track record of being able to prioritise effectively.
• Proficient with Google Suite (Gmail, Slides and Sheet) and knowledge of a CRM system (preferably Salesforce)
• Proficient in English 

What we offer

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you get to wake up every day knowing you’re achieving positive change.
• The experience of being part of an international company with 1200 + enthusiastic and highly talented teammates across 17 countries (and counting) – always ready to share knowledge and support!
• Strong personal and professional development in an intense and high-growth scale-up environment.
• An open company culture where you have the independence and room to unleash your creativity.
• A strong team culture where successes are celebrated together.

Interested...

Now that we have caught your attention, it is time for you to catch ours(e)Please make sure to include your English resume and a simple 1-page cover letter telling us why you are the right fit for us(e)All applications are continuously evaluated by real people!

Our values:

# We fight together: food waste is a big beast to fight(e)We can do it if we fight together as Waste Warriors with no ego(e)We believe in a #oneteam.

# We raise the bar: we always push for more(e)We work smart, smash barriers and elevate one another.

# We keep it simple: our ambitions are bold but our solutions are simple.

# We build a legacy: we’re proud of the change we’re driving.

# We care: we always look out for each other(e)Caring is also about the way we do business(e)We do the right thing.

How to apply

We take recruitment very seriously, so please carefully read everything we have written above(e)Please also check our website and international media in order to get a good overview of Too Good To Go.

Submit your CV and Cover letter in English telling us why you are the right fit for this position.

Please note that we only accept applications coming through our platform(e)No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.

Job Ref: #LI-RS1