Manomano recrute un(e)

Customer & Market Research Assistant - Apprenticeship

Stage • Paris, France

Cette offre est lié au département Consumer & strategic marketing

Mots clés:
SEA


At ManoMano, we bet on passionate and innovative people! Are you looking for a great environment to grow professionally and personally ?

Join us in this tremendous adventure !   

ABOUT
Launched in 2013, ManoMano is the European leader specialised in DIY, home improvement and gardening online.  ManoMano brings together the largest offer of DIY & gardening online products(e)With more than 3600 seller partners, 10 million products, 7M active customers and 50M unique visitors per month, ManoMano is a disruptor of online home improvement, DIY and gardening across 6 countries : France, Belgium, Spain, Italy, Germany, United Kingdom.

ManoMano was valued at $2.6 billion and reached Unicorn status in July 2021 after $725 million raised 8 years after its creation.

ManoMano also works for the pros with ManoManoPro, a unique platform designed to make life easier and free building craftsmen from their daily constraints(e)Currently in France, Spain and Italy, the BtoB activity saves craftsmen time by revolutionizing their purchasing processes. 

We currently are more than 900 Manas & Manos, including a quarter of international talents and 24 nationalities, working in our 4 offices (Paris x2, Bordeaux and Barcelona). 

Our vision, as a responsible European B2C and B2B industry leader online, is to offer a unique value proposition on our HI markets, beyond product to services, to be an A Brand(e)Our ManoMano way of life, within business hypergrowth, is to always keep the human dimension at its right place(e)Empowering people to responsibly make their own kind of world is our mission. 

OUR COMPANY CULTURE ?
People are at the heart of ManoMano’s culture around our 3 core values : boldness, ingenuity and care. 



We are now looking for a Customer & Market Research Assistant in apprenticeship within the Marketing team.  
Your mission: be at the heart of ManoMano strategy by working closely with transversal teams to build strong market knowledge and develop customer centricity across teams(e)You will be reporting to​ the B2B Market Intelligence Manager and will work closely with CRM, marketing and data in order to provide best customers & market insights for all ManoMano targets and all geographies. 

If you are looking for a transversal and international strategic marketing project, if you are both bold and data-driven, and if you want to join an innovative scale-up, this job is for you !

Main missions:

  • Design and manage qualitative or quantitative ad hoc surveys on diverse & international topics : survey set-up (identify key objectives & context, build questionnaire); follow-up of fieldwork; conduct surveys (program quantitative questionnaires, possibility to conduct qualitative interviews with our clients); analyze results and generate relevant and actionable insights for business.
  • Market watch: analyze market trends and competition.
  • Moderate and animate our users club / panel.
  • Collaborate with many transversal teams at ManoMano (marketing & retention, CRM, data, user research…).
  • Participate to develop customer centricity at ManoMano by continuously sharing key market & customers insights

Profile requirement:

  • 100% Customer Centric, passionate about Customer behavior & knowledge
  • Familiar with market studies, research processes, interviews and redaction technics
  • Talent for analyzing results and identifying relevant insights
  • Data driven & strong analytical skills (excel)
  • Audacious and ingenious
  • Interest in the digital industry
  • Strong team spirit and excellent interpersonal skills
  • Structured in your work
  • Autonomous and adaptable (able to work in a constantly changing environment)
  • Curious, open-minded and willing to learn
  • Fluent in English

A FLEXIBLE WORKING CULTURE ?

  • 2 days remote option
  • Health care coverage
  • Meal Voucher : Swile Card
  • Ticket transportation
  • Quarterly offsitesMM
  • Employee discount
  • Take care of your mental health with our dedicated partner with moka.care
  • Sports: free gym in Paris
At ManoMano we are dedicated to building an inclusive and diverse workforce where each individual can grow. 
We respect and value the richness of varied cultures, perspectives, skills and experiences within our teams which is why we are looking for talented people from all backgrounds.

The information collected on this form is recorded in a file used by ManoMano - Colibri SAS so that we can process your application.   
The data is kept for 2 years from the date of your application(e)You can access your data, rectify it, request its deletion or exercise your right to limit the processing of your data(e)You can also exercise your right to the portability of your data(e)Consult the cnil.fr website for more information on your rights. 
To exercise these rights or if you have any questions about the processing of your data under this scheme, you can contact our data protection officer by writing to dpo@manomano.com.  
If, after having contacted us, you feel that your "Data Protection" rights have not been respected, you may submit a complaint to the CNIL.


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