Community Manager

 

JOB DESCRIPTION FOR COMMUNITY MANAGER 

LOCATION: Mix of remote and client office in Paris 

 

OLIVER France are expanding the team for our client, a global luxury company. 

 The Community Manager is responsible for managing all global social media platforms for our client, from social content strategy, content calendar, manage content production and analyse social data. 

 You will be working hand in hand with key internal stakeholders to gather content and deliver best strategy for Some: digital engagement, content creation, advocacy ,portfolio, internal studio, market activation teams + affiliates. 

 

Key responsibilities and accountabilities 

 

• Social content strategy set up and recommendation (playbooks) 
• Posting 
• Moderation – Answering questions within 24hr 
• Copywriting (English only) 
• Content diffusion planning (3 months in advance) 
• Capturing content on field: covering activations, events, especially with Influence manager and PR & Event Manager 
• Monthly performance dashboards (in collaboration with the Media Buying Manager) – to be delivered no later than the 15 of the following month 
• Evergreen content management  
• Monthly reports with Radarly and 3 times per year with Linkfluence and the CI Manager 
• SoMe crisis communication management 

 

Role-specific skills, knowledge and experience 

• 5+ years’ experience of managing social platforms and leading the social content strategy and content production  
• SoMe strategic vision and understanding of global SoMe strategies being a combination of Owned and Earned content from influencers and UGC 
• Digital expert (formats, data: reach and engagement etc…, tech savyy: basic algorithm understanding, boosting, paid media mechanics, SEO) 
• Trends spotter / Gen Z expert 
• Native English speaker 
• Super quick learner, really proactive, project management skills, work in autonomy 
• Luxury background is a plus 
• Audacious, collaborative, open-minded is a must for this role as our client needs to digitalize the brand in the most trendy and luxury way. 
• Oral presentation shills 
• The ability to manage a heavy workload under pressure by effectively prioritising, planning ahead and overseeing multiple tasks at any one time. 

 

YOU WILL: 

 

• Bring infectious excitement and energy to your work. 
• Have a positive, can-do outlook, willing to leverage experience to provide the best solution for each project you own. 
• Be willing to share your experience and collaborate with your of colleagues. 
• Be unafraid to ask questions and have an innate ability to identify and manage project risk. 
• Champion effective and personable communications with all stakeholders. 
• Use initiative and be proactive in everything you do. 
• Have the ability to persuade and negotiate in order to reach the best possible outcome for both the agency and brands. 

 

ABOUT OUR COMPANY  

 Lots of agencies say they're different(e)OLIVER is(e) 

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed 

required to drive modern businesses forward(e)Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions(e) 

Established in 2004, our model is now driven by over 2000 people, working across more than 200 in-house agencies globally.  

  

OUR VALUES   

We are a company built on our values; we have given you a brief overview below but would love to tell you more(e) 

  

Be Ambitious – to succeed  

Be Imaginative - to push the boundaries of what's possible  

Be Inspirational - to do groundbreaking work  

Be always learning and listening - to understand  

Be Results-focused - to exceed expectations