Cette offre est lié au département Growth marketing
Mots clés:
Brand Design
Python
Gorgias helps e-commerce companies deliver excellent customer service at scale. We integrate email, live chat, voice, Facebook, Instagram, and SMS with Shopify,BigCommerce, and Magento.
Our product creates a unified customer profile by combining emails, live-chat, and social-media messages with e-commerce data such as purchase and delivery info. Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using machine learning. ? + ? = ❤️
We've been around since 2015, and we're serving over 6000+ e-commerce businesses, including Steve Madden, Timbuk2, Decathlon, and Sports Illustrated.
Our growth exceeded 200% in 2020, so we raised $25 million Series B in December 2020 to double our global team and to accelerate our progress towards our mission to transform support from painful to exceptional for merchants. ?
What You'll Do
- Revamp the visual storytelling, starting with our website
- Build the brand design guidelines of the company in collaboration with the Product Design team
- Lead the brand consistency across all teams & serve as the main goalkeeper for ensuring that the brand is respected
- Create a variety of assets for different teams including illustrations, landing pages, ads, presentations, one-agers, etc.
- Scale internal design processes by building a reusable & shareable brand book, design components, and organizing internal trainings
- Collaborate with all teams of the companies regarding design and brand
About You
- Experienced. You have at least **3 years of experience** as a brand designer and have a workbook you proud of to showcase your work
- Bold. You have a bold, radical design mindset and are not afraid to dare.
- Acute sense of design. You're comfortable mixing illustrations, photographies, font, and colors to craft beautiful materials
- Pixel perfect. You pay attention to details.
- Collaborative. You love supporting all teams to ensure the brand consistency
- Organized. You know how to manage multiple requests at the same time and how to prioritize your work to deliver on time.
- Hacky. You know how to scale design creation by creating patterns and automating some parts of your job
If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We believe in hiring people, not just skills. We encourage you to apply if you think this is a role that would make you excited to come into work every day.
Marketing team at Gorgias
- Morgan, Product Marketing Manager - Go To Market, Messaging, ICP, personaes,
- Baptiste, Outbound Manager — Marketing automation, Outbound, python scripts
- Maxime, Growth Marketing Manager - Paid acquisition, ABM, growth hacking
- Julien, Growth Marketing Manager - Inbound & SEO, App Stores, Content
- 7 new members should join the team in Q2, including a VP of Marketing, a Content Manager, a second PMM, a Community Manager, 2 Growth Marketers, and a Paid Marketing Manager
- Automation lovers to maximize impact
- Reward performance and celebrate wins
- Async collaboration between US and France
- 2 weeks sprint organization
Team Culture:
Benefits
- Competitive salary, equity packages and performance bonus packages
- 4 weeks vacation and parental leave
- Latest MacBook Pro or equivalent
- Natural sunlight and open office with lounge area
- Walking distance from Bart (6-10 minutes)
- Visa sponsorship and relocation expenses
- Catered lunch 5x per week (rooftop access)
- Retirement benefits
- Unlimited snacks
- Health coverage
Why join us?
? We're among the fastest-growing startups in the eCommerce ecosystem
? We've built an extremely efficient go-to-market engine
? Work with a talented team you'll learn a lot from
? Join a company where automation, good & clean data are core beliefs shared by all
More cool things to know about Gorgias... ?
• Raised our Series A for $14M in November 2019: techcrunch.com/2019/11/26/gorgias-series-a
• Raised our Series B for $25M in December 2020: https://techcrunch.com/2020/12/10/gorgias-series-b/
• What our customers are saying: apps.shopify.com/helpdesk#reviews
• Our software stack: stackshare.io/gorgias
• Other positions: jobs.lever.co/gorgias
Gorgias ensures equal employment opportunity without discrimination or
harassment based on race, color, religion, sex (including pregnancy,
childbirth or related medical conditions), sexual orientation, gender
identity or expression, age, disability, national origin, marital or
domestic/civil partnership status, genetic information, citizenship status,
veteran status, or any other characteristic protected by law.