Manomano recrute un(e)
B2B Loyalty Animation Manager Assistant - Apprenticeship
Stage • Paris, France
Cette offre est lié au département Customer & strategic marketing
At ManoMano, we bet on passionate and innovative people! Are you looking for a great environment to grow professionally and personally ?
Join us in this tremendous adventure !
ABOUT
Launched in 2013, ManoMano is the European leader specialised in DIY, home improvement and gardening online. ManoMano brings together the largest offer of DIY & gardening online products(e)With more than 3600 seller partners, 10 million products, 7M active customers and 50M unique visitors per month, ManoMano is a disruptor of online home improvement, DIY and gardening across 6 countries : France, Belgium, Spain, Italy, Germany, United Kingdom.
ManoMano was valued at $2.6 billion and reached Unicorn status in July 2021 after $725 million raised 8 years after its creation.
ManoMano also works for the pros with ManoManoPro, a unique platform designed to make life easier and free building craftsmen from their daily constraints(e)Currently in France, Spain and Italy, the BtoB activity saves craftsmen time by revolutionizing their purchasing processes.
We currently are more than 900 Manas & Manos, including a quarter of international talents and 24 nationalities, working in our 4 offices (Paris x2, Bordeaux and Barcelona).
Our vision, as a responsible European B2C and B2B industry leader online, is to offer a unique value proposition on our HI markets, beyond product to services, to be an A Brand(e)Our ManoMano way of life, within business hypergrowth, is to always keep the human dimension at its right place(e)Empowering people to responsibly make their own kind of world is our mission.
OUR COMPANY CULTURE 💙
People are at the heart of ManoMano’s culture around our 3 core values : boldness, ingenuity and care.
We are now looking for a B2B Loyalty Animation, within the B2B Marketing team(e)Your mission: You are responsible for the omnichannel animation of the Loyalty program and its evolution(e)You will be reporting to the B2B Loyalty lead and you will work on all ManoManoPro geographies (4 countries to start) and devices. If you are looking for a transversal and international strategic marketing project , if you are both bold and data-driven, and if you want to join an innovative scale-up, this job is for you !
Main Missions:
LOYALTY PROGRAM ANIMATION:
- Participate in the definition of the CRM animation for the loyalty program and optimaze the communication on our most loyal customers to boost repeat and reduce churn (test & learn approach)
- Participate in the acquisition and engagement strategy of the B2B Loyalty program on all levers (CRM, paid campaigns, leads, events, etc.) to achieve our repeat business objectives
PARTICIPATE IN LOYALTY STRATEGIES DEFINITION:
- Participate in the construction of new Loyalty strategies (paid and free) in all ManoManoPro countries
- Participate to monitor our loyalty performance indicators
PROJECT MANAGER:
- Participate in the deployment and the expansion of our pro loyalty program with both the Design/UX, Tech, Ops and Business teams and take part in the definition of the user experience improvements and new tech features
- Participate on operational monitoring and deployment of projects related to the launch in other coutries
Profile requirement:
- * Master 1 or 2 from a Business School / Engineering School / other (or equivalent university education)
- Experience in marketing/CRM
- Creative / Innovative
- Good digital culture
- English bilingual
- 100% customer oriented (or prefer customer centric)
- Data Driven
- Autonomous and adaptable (able to work in a constantly changing environment)
- Curious, open-minded and willing to learn
- Audacious and ingenious in your work
- Team spirit and excellent interpersonal skills
- You test and experiment new solutions in your work
- You are very rigorous in your work
A FLEXIBLE WORKING CULTURE:
- Health care coverage
- Meal Voucher : Swile
- CardTicket transportation
- MM employee discount
- Take care of your mental health with our dedicated partner with moka.care
- Sports: free gym in Paris
At ManoMano we are dedicated to building an inclusive and diverse workforce where each individual can grow.
We respect and value the richness of varied cultures, perspectives, skills and experiences within our teams which is why we are looking for talented people from all backgrounds.
The information collected on this form is recorded in a file used by ManoMano - Colibri SAS so that we can process your application.
The data is kept for 2 years from the date of your application(e)You can access your data, rectify it, request its deletion or exercise your right to limit the processing of your data(e)You can also exercise your right to the portability of your data(e)Consult the cnil.fr website for more information on your rights.
To exercise these rights or if you have any questions about the processing of your data under this scheme, you can contact our data protection officer by writing to dpo@manomano.com.
If, after having contacted us, you feel that your "Data Protection" rights have not been respected, you may submit a complaint to the CNIL.